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Partnership · Commerce & Consumer Brands

Swiggy Instamart partners HPCL for on-demand LPG cylinder delivery

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Date
Company
Swiggy Instamart
What it does
Quick commerce LPG delivery service
Kind
Partnership
Based in
Bengaluru
Founded
2020
Sector
Commerce & Consumer Brands

What they do

Swiggy Instamart is India's first quick commerce platform to offer LPG cylinder delivery services

What happened

The partnership with HPCL launches in Bengaluru, offering 10 kg composite and 5 kg metal cylinders

Why it matters

This expands HPCL's distribution reach while providing a new safety-focused delivery model for consumers

The details

  • Swiggy Instamart has partnered with HPCL to deliver LPG cylinders on demand.
  • No other quick commerce platform in India has offered LPG delivery before this.
  • The launch is initially available only in Bengaluru.
  • Customers can order 10 kg composite or 5 kg metal LPG cylinders through the app.
  • First-time purchases are treated as new cylinder sales rather than refills.
  • Refill orders require customers to return their empty cylinder at the time of delivery.
  • Orders are fulfilled by an authorised distributor network following strict safety regulations.
  • New customers must complete identity verification before placing their first order.

The bigger picture

  • The partnership gives HPCL a new digital distribution channel for its products.
  • It helps expand the reach of HPCL's Navya composite cylinder brand.
  • Instamart aims to serve students and smaller households without existing domestic connections.

About the business

  • Swiggy Instamart was founded in 2020.
  • The platform currently operates in more than 130 cities across India.
  • It offers over 50,000 products spanning various consumer categories.
  • The LPG service targets users who do not have existing domestic gas connections.
  • Identity checks ensure compliance with regulatory requirements for gas deliveries.

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