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Legal · Mobility & Logistics

Bhavish Aggarwal faces arrest warrant over scooter complaint

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Ola Electric logo
Date
Company
Ola Electric
What it does
Electric scooter and motorcycle maker
Kind
Legal
Based in
Bengaluru
Sector
Mobility & Logistics

What they do

Ola Electric makes electric scooters, motorcycles, three-wheelers and home energy products

What happened

A consumer court issued a bailable arrest warrant against founder Bhavish Aggarwal for failing to appear in a 2024 complaint about a lost scooter

Why it matters

The company's sales have slipped to fifth place, with registrations below 10,000 units for three months

The details

  • The District Consumer Disputes Redressal Commission of South Goa issued a bailable arrest warrant against Ola Electric founder Bhavish Aggarwal on February 4, 2026.
  • Aggarwal failed to appear for a scheduled hearing on that date.
  • The case stems from a complaint filed in 2024 by Pritesh Chandrakant Ghadi.
  • Ghadi said his Ola Electric scooter submitted for repair at a Vasco service centre disappeared, and the company could not track it.
  • The bail amount is set at ₹1,47,499 with one surety of the same amount, to be posted at the Koramangala police station.
  • The next hearing is scheduled for February 23, 2026.
  • In July 2025, a complaint in Haryana alleged Ola Electric tried to sell a defective scooter; the court directed a refund.
  • The Central Consumer Protection Authority (CCPA) issued a show cause notice to Ola Electric in 2024 over alleged consumer rights violations, misleading ads and unfair trade practices.

The bigger picture

  • The Goa government suspended Ola Electric scooter registrations on the VAHAN portal in November 2025 due to consumer complaints.
  • Ola Electric launched HyperService for one-day resolution, now covering over 80% of service requests nationwide.
  • Service backlogs have nearly halved, with about 80% of tickets resolved same day under Hyperservice.
  • Ola Electric registrations fell below 10,000 units for the third consecutive month in January 2026, dropping to fifth position in monthly sales.
  • In Q3 FY26, Ola Electric's loss narrowed 14% to ₹487 Cr, but operating revenue plunged 55% YoY and 32% QoQ to ₹470 Cr.

About the business

  • Ola Electric makes electric scooters (S1 Pro Sport, S1 Pro+, S1 X+, S1 Z, S1 Air, S1 X, S1 Pro, S1 Z, S1 X+).
  • It also makes motorcycles (Roadster X, Roadster X+, Roadster, Roadster Pro) and three-wheelers (Ola Shakti, Shakti Rack, Mahashakti).
  • The company sells home energy products including a battery and solar charge controller.
  • It has 590 service centres and aims to make 1 lakh third-party mechanics EV-ready.
  • Ola Electric uses AI-powered service with proactive maintenance alerts and remote diagnostics.
  • It offers same-day service guarantee, an upgrade program, and claims a community of over a million owners.
  • The Ola S1 Z starts at ₹79,999; the Roadster Pro starts at ₹1,99,999.
  • Home energy products (4.6 kWh and 9.2 kWh batteries) are priced at ₹99,999 and ₹1,74,999 respectively, with delivery from November 2026.

Founders

  • Bhavish Aggarwal, Founder

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