Legal · Commerce & Consumer Brands

Karnataka High Court directs Flipkart on toy safety

By Startup Enthusiast · 4 September 2026

What they do

Flipkart runs an online marketplace selling electronics, mobiles, furniture, grocery, and lifestyle items across India

The Karnataka High Court directed the company to file an affidavit on measures ensuring only quality-compliant toys are sold

The Central Consumer Protection Authority imposed a ₹5 lakh penalty after finding 1,338 non-compliant toys sold on the platform

The Karnataka High Court instructed Flipkart to submit an affidavit outlining steps to allow only BIS-compliant (Bureau of Indian Standards quality-approved) products on its platform.
Flipkart agreed to pay a ₹5 lakh penalty imposed by the CCPA (Central Consumer Protection Authority) under protest, subject to writ petition outcomes.
The CCPA levied the penalty after finding 1,338 non-compliant children's toys sold on the platform between January 1, 2021, and December 2025.
Regulatory findings showed Flipkart earned ₹1,42,979 from the sale of those non-compliant children's toys.
The court orally advised Flipkart to admit its mistake, move on, and avoid hiding grievance officer details.
Flipkart contended that the CCPA lacked jurisdiction, arguing that any violation belongs under the BIS Act rather than consumer protection rules.

The legal dispute centers on whether marketplace product standard violations fall under the Consumer Protection Act or the BIS Act.
The court has scheduled the next hearing for October 6 to examine the compliance affidavit.

Flipkart runs an online shopping site selling mobiles, electronics, furniture, grocery, books, and lifestyle products.
Its quick commerce arm, Flipkart Minutes, launched in August 2024 and handles 1.1-1.2 million orders each day.
Flipkart Minutes operates across 120-130 cities with over 1,000 dark stores (small warehouses dedicated only to rapid delivery).
Mature dark stores fulfill 1,000-1,500 orders daily, while the overall network average is 800-1,000 orders per day.
Metro markets contribute 60-65% of total demand for the Minutes quick commerce service.
Flipkart and Myntra together represented 35% of India's monthly active user share year to date.

Flipkart must file an affidavit on safety compliance measures before the court hearing on October 6.
The company plans a wider rollout of a standalone Flipkart Minutes app ahead of the Big Billion Days sale.