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People · Commerce & Consumer Brands

BigBasket co-founder Hari Menon retires

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BigBasket logo
Date
Company
BigBasket
What it does
Online grocery and quick commerce
Kind
People
Based in
Bengaluru
Founded
2011
Sector
Commerce & Consumer Brands

What they do

BigBasket is an online grocery retailer that has moved heavily into quick commerce with over 900 dark stores in 60-plus cities

What happened

Co-founder Hari Menon has formally retired from full-time work, months after stepping down as chief executive in June

Why it matters

He plans to focus on music, travel and a busking project in Bengaluru, and will stay on the board as a mentor

The details

  • Hari Menon has retired from full-time work
  • He left the CEO role in June
  • He said he would remain on the board and mentor the team
  • His next chapters are music, travel and a music studio

The bigger picture

  • It closes a founder era at the grocer after its quick-commerce pivot
  • Menon admitted he was slow to accept the new format
  • Nanda now runs operations

About the business

  • BigBasket is an online grocery store selling food, household, cleaning, baby care, beauty and dairy items.
  • Its customers are households ordering through the app and website, plus businesses buying in bulk through its B2B arm.
  • It earns money by selling goods at a margin to shoppers and to business buyers; the consumer arm brings in about 78% of operating revenue.
  • It has pushed into quick commerce (delivery in minutes), which has widened its losses.
  • It is a Tata group company that began in 2011 and is based in Bengaluru, with a presence in 60+ cities and towns.

Founders

  • **Hari Menon** co-founded Fabmart in 1999 and BigBasket in 2011; studied at BITS Pilani and was CEO until June 2026, now on the board. LinkedIn: https://www.linkedin.com/in/harimenon-bigbasket/
  • **Vipul Parekh** co-founded BigBasket and remains a board member and mentor; he also invests as an angel. LinkedIn: https://www.linkedin.com/in/vipulparekh/
  • Other co-founders named: VS Ramesh, VS Sudhakar and Abhinay Choudhari.

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