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Results · Commerce & Consumer Brands

BigBasket weekly active users hit 22.4 million

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BigBasket logo
Date
Company
BigBasket
What it does
Online grocery and quick commerce
Kind
Results
Sector
Commerce & Consumer Brands

What they do

BigBasket is an online grocery platform that also offers quick commerce delivery

What happened

Its weekly active users reached an all-time high of 22.4 million in late June, adding 2.5 million users in one week

Why it matters

The growth comes as BigBasket expands quick commerce amid stiff competition from Blinkit, Zepto and Swiggy Instamart

The details

  • BigBasket's weekly active users hit an all-time high of 22.4 million in the week ended June 29, according to a CLSA report.
  • The company added 2.5 million weekly active users compared to the prior week.
  • In comparison, Blinkit added 1.8 million users to reach 53 million, and Swiggy Instamart added 500,000 users to reach 10.9 million.
  • Quarter-on-quarter average weekly active users over the past four weeks grew 4% for BigBasket.
  • CLSA cautions that weekly active users do not necessarily translate into transacting customers or order volumes, but remain a useful indicator of consumer engagement.
  • BigBasket is intensifying its quick commerce expansion amid competition from Blinkit, Zepto, Swiggy Instamart and Flipkart Minutes.
  • Co-founder Hari Menon stepped down as CEO weeks before the report; former Amazon executive Amit Nanda took charge.

The bigger picture

  • The user growth signals that BigBasket is gaining traction in the quick commerce space despite intense competition.
  • Quick commerce companies are expanding dark store networks and diversifying into food, electronics, fashion and pharmacy.
  • Delivery partner apps for BigBasket, Flipkart, Loadshare and Shadowfax also reported quarterly growth in weekly active users, reflecting higher fulfilment activity.

About the business

  • BigBasket is an online grocery platform that also offers quick commerce delivery.
  • It operates in India and competes with Blinkit, Zepto, Swiggy Instamart and Flipkart Minutes.

Founders

  • Hari Menon, Co-founder and former CEO

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