Acquisition · Enterprise Software & IT

Nurix AI acquires Verloop.io to expand enterprise AI platform

What they do

Nurix AI builds autonomous AI software and agents for automating enterprise workflows

It acquired Verloop.io to strengthen its presence in India and the Middle East

The deal combines voice and chat capabilities to help enterprises deploy AI at scale

Nurix AI has acquired Verloop.io to expand its enterprise AI platform.
The acquisition strengthens Nurix AI's presence in India and the Middle East.
Financial terms of the deal were not disclosed by either company.
Verloop.io's team and operations will become part of Nurix AI immediately.
Gaurav Singh joins the leadership team to shape product strategy and go-to-market plans.
The combined platform supports AI agents across voice, chat, and emerging channels.
Integration enables enterprises to manage real-time customer journeys on a single platform.
Nurix AI plans to strengthen chat-led engagement and expand enterprise solutions.

Enterprises are increasingly investing in AI agents to automate customer support.
Companies aim to improve response times and cut operational costs with AI.

Nurix AI builds autonomous AI software for enterprise workflow automation.
Its flagship voice AI platform is called NuPlay.
The company helps enterprises move from AI pilots to production deployments.
Verloop.io provides conversational AI tools for customer engagement across digital channels.
Verloop.io serves banking, fintech, retail, and telecommunications sectors.
Verloop.io handles over 20 million customer interactions per month.
The combined entity supports AI agents across voice and chat interfaces.
Nurix AI focuses on integrating diverse communication channels into one platform.

General Catalyst (lead) — Co-led Nurix AI's $27.5 million raise in September 2024.
Accel (co-lead) — Co-led Nurix AI's $27.5 million raise in September 2024.
Prosus (existing) — Backs Nurix AI and secured Rs 135 crore later.
Meraki Labs (participated) — Participated in Nurix AI's $27.5 million raise in September 2024.