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Analysis · Commerce & Consumer Brands

Zepto CEO says quick commerce will rival e-commerce giants in 2025

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Date
Company
Zepto
What it does
quick commerce delivery service
Kind
Analysis
Founded
2021
Sector
Commerce & Consumer Brands

What they do

Zepto is a quick commerce delivery service that delivers groceries and daily essentials to customers in minutes

What happened

Zepto's CEO said the quick commerce industry will reach a scale in 2025 that will make it comparable to traditional e-commerce giants like Amazon and Flipkart

Why it matters

Zepto reported a 120 per cent increase in operating revenue to Rs 4,454 crore in FY24, surpassing competitors like Swiggy's Instamart and Zomato's Blinkit

The details

  • Zepto's CEO, Aadit Palicha, said that quick commerce will rival e-commerce giants like Amazon and Flipkart in India in 2025.
  • Zepto reported a 120 per cent increase in operating revenue to Rs 4,454 crore in FY24.
  • Zepto's revenue growth outpaced competitors like Swiggy's Instamart and Zomato's Blinkit.
  • Palicha said that the fundamentals of quick commerce will evolve dramatically in 2025, including customer value propositions, unit economics, and capital markets.
  • Zepto's New Year's Eve sales saw a 200 per cent increase compared to the previous year, with lakhs of orders handled per hour.

The bigger picture

  • Zepto's revenue growth and market positioning suggest it is gaining traction in the quick commerce sector.
  • The CEO's prediction highlights the growing importance of quick commerce in India's retail landscape.
  • Zepto's performance in 2024 indicates strong operational execution and customer demand for fast delivery services.

About the business

  • Zepto is a quick commerce delivery service that delivers groceries and daily essentials to customers in minutes.
  • The company operates in India and competes with other quick commerce players like Swiggy's Instamart and Zomato's Blinkit.
  • The company reported a 120 per cent increase in operating revenue to Rs 4,454 crore in FY24.
  • Zepto's revenue growth outpaced competitors like Swiggy's Instamart and Zomato's Blinkit.

What happens next

  • Zepto is expected to continue its growth trajectory in 2025, with the quick commerce industry reaching a scale comparable to traditional e-commerce giants.
  • The company is likely to focus on improving unit economics and building operating leverage in the coming year.

The deal

Type
other

Founders

  • Aadit Palicha, co-founder and CEO

About Zepto

Product
A rapid-delivery app for groceries and everyday essentials.
Customers
Consumers ordering groceries and essentials online.
How it makes money
It earns from product margins, delivery fees, and order-value thresholds across its quick-commerce network.
What sets it apart
It was built as a quick-commerce native company from day one.
Operations
Operates dark-store based 10-minute delivery across multiple Indian cities.

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