Food regulator serves Zepto notice over expired besan
By Abha Lohia ·
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- Zepto is a quick-commerce app delivering groceries in minutes across Indian cities
- The food safety regulator sent it a notice after a customer complained of receiving out-of-date gram flour packs
- Zepto must explain the cause, confirm stock withdrawal, customer refunds and steps to prevent a repeat
What happened
- FSSAI issued a notice to Zepto.
- A customer said two besan packs were past their use-by date.
- Zepto must send a written response.
Why it matters
- Food safety checks on quick-commerce are tightening.
The business
- Zepto delivers groceries quickly through dark stores.
The founders
Other articles talking about it
Terms in this story
- Quick commerce: Quick commerce delivers groceries and everyday items to your door in minutes, usually from a small nearby warehouse called a dark store. The model works only when enough orders come from a small area, because speed is expensive.
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