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Analysis · Professional & Local Services

Yes Madam empowers beauty professionals with zero commission

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Yes Madam logo
Date
Company
Yes Madam
What it does
At-home salon services platform
Kind
Analysis
Founded
2019
Sector
Professional & Local Services

What they do

Yes Madam connects customers with trained beauty professionals for at-home salon services

What happened

The platform uses a performance-based model where top partners pay zero commission and earn up to ₹8 per minute

Why it matters

It addresses industry issues like inconsistent training and high commissions with a structured growth ladder and safety features

The details

  • Yes Madam is an at-home salon services platform that connects customers with trained beauty professionals.
  • The company was founded in 2019 by Mayank Arya and Aditya Arya, who were former mariners.
  • They started the company after their spouses suffered severe skin irritation from an at-home beauty service in 2016.
  • Akanksha Vishnoi later joined as cofounder and CMO.
  • The platform uses a performance-based commission model where top performers pay zero commission.
  • Professionals are categorised into tiers: Gold, Diamond, Platinum, Titanium, and Queen, with commission dropping as they move up.
  • The company provides mandatory 15-day training covering SOPs, hygiene, certification, personality development, and advanced makeup.

The bigger picture

  • The at-home salon services market in India is valued at $1.2 billion and is expected to roughly double by 2033.
  • India's gig workforce is 12 million strong and likely to reach 23.5 million by 2030, contributing 1.25% to GDP by FY30.
  • Common industry issues include inconsistent training, reused materials, high platform commissions, unpredictable income, and no social security.
  • Yes Madam addresses these with a structured growth ladder, on-demand payouts, and safety features like GPS-tagged addresses and SOS alerts.

About the business

  • Yes Madam is an app-based platform that connects customers with trained beauty professionals for at-home services.
  • It has more than 7,500 active professionals, of whom 95% are women.
  • The average monthly income of partners is ₹50,000.
  • Top 10% of partners earn upwards of ₹1 lakh a month, and the next 20% earn more than ₹90,000.
  • Platinum partners earn ₹8 per minute, while regular partners earn ₹6 per minute.
  • The company uses a performance-based commission model: top performers pay zero commission, and others pay based on a GDPTQ framework.
  • Revenue comes from product margins on in-house mono-dose kits and a nominal platform fee per booking.
  • Professionals get on-demand payouts with no fixed settlement cycles.
  • Safety features include verified customer profiles, GPS-tagged addresses, stored digital identities, and a one-tap SOS to the safety team and founders.
  • The company's philosophy is RRR: rewards, recognition, and respect.

Founders

  • Mayank Arya, Co-founder
  • Aditya Arya, Co-founder
  • Akanksha Vishnoi, Co-founder and CMO

About Yes Madam

Product
At-home salon and spa services including waxing, facials, hair care and aesthetic treatments using hygienic single-use products
Customers
Busy professionals and consumers seeking convenient at-home beauty and wellness services
How it makes money
Marketplace connecting 12,000+ trained service professionals with customers through low commission model enabling partner earnings
What sets it apart
Bringing non-invasive aesthetic treatments to homes with trained professionals and instant service options

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