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Results · Financial Services

Navi posts Rs 126 crore loss in FY25

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Date
Company
Navi
What it does
Digital financial services platform
Kind
Results
Founded
2018
Sector
Financial Services

What they do

Navi offers personal loans, home loans, bill payments, insurance, digital gold, and mutual funds through its app

What happened

In FY25, Navi reported a net loss of Rs 126 crore, swinging from a Rs 358.5 crore profit in FY24, with revenue up 18% to Rs 2,565 crore

Why it matters

The loss came after the RBI lifted restrictions on Navi Finserv's lending in December 2024, and a one-time gain in FY24 inflated the prior year's profit

The details

  • Navi Technologies reported a net loss of Rs 126 crore for FY25, compared to a profit of Rs 358.5 crore in FY24.
  • Revenue from operations grew 18% year-on-year to Rs 2,565 crore in FY25, up from Rs 2,180 crore in FY24.
  • Interest income rose 21% to Rs 2,178 crore, making up 85% of total revenue.
  • Fees, commissions, and allied services brought in Rs 387 crore in FY25.
  • Total expenses increased 10% to Rs 2,730 crore in FY25, driven by higher finance costs and employee benefits.
  • The FY24 profit included a one-time gain of Rs 189.5 crore from selling a subsidiary, which did not repeat in FY25.
  • The RBI had ordered Navi Finserv to halt new loan sanctions in October 2024, but lifted the restrictions in December 2024 after Navi fixed compliance issues.

The bigger picture

  • The swing to a loss is mainly due to the absence of the one-time gain from the subsidiary sale in FY24.
  • Impairment on financial instruments rose 17% to Rs 578 crore, reflecting higher credit costs.
  • Finance costs increased 21% to Rs 850 crore, squeezing margins.
  • The RBI action in late 2024 disrupted lending operations, impacting the full-year performance.
  • Despite the loss, revenue growth of 18% shows the core business expanded.

About the business

  • Navi provides personal loans, home loans, bill payments, insurance, digital gold, and mutual funds through its app.
  • The app also offers UPI payments, health insurance, cash loans, and loan against property.
  • Cash loans go up to Rs 20 lakh with interest up to 26% and repayment up to 84 months.
  • Loan against property goes up to Rs 5 crore with interest up to 22% and repayment up to 20 years.
  • Health insurance covers up to Rs 1 crore with monthly premiums starting at Rs 522.
  • Mutual fund investments start at just Rs 100.
  • Navi offers a 100% paperless process, minimal documentation, and 24/7 customer support.

Founders

  • Sachin Bansal, Founder

About Navi

Product
Consumer-facing digital financial services platform with UPI payments, loans, mutual funds and insurance.
Customers
Indian consumers seeking everyday payments and personal finance products.
How it makes money
Earns from financial product distribution, lending activity and related service fees.
What sets it apart
Vertically integrated platform spanning payments, lending, investing and insurance.
Operations
Operates through Navi Finserv, an RBI-registered NBFC, for lending and related financial services.

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