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Results · Financial Services

CRED narrows losses, revenue grows 16% in FY25

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Date
Company
CRED
What it does
Members-only credit card payments and rewards app
Kind
Results
Founded
2018
Sector
Financial Services

What they do

In FY25, operating revenue rose 16% to Rs 2,735 crore, while operating losses fell 51% to Rs 298 crore

What happened

Monthly transacting users grew 14.5% to 1.26 crore, and transaction frequency increased 34% to 14.4 per user per month

Why it matters

The company targets full profitability in FY26, with gross margins around 70% and ARPU approximately Rs 2,000

The details

  • CRED reported operating revenue of Rs 2,735 crore for FY25, up 16% year-on-year.
  • Operating losses narrowed 51% to Rs 298 crore in FY25.
  • Gross margins stood at around 70% in FY25.
  • Net losses fell 11.5% to Rs 1,457 crore, including employee stock option costs and depreciation.
  • Monthly transacting users grew 14.5% to 1.26 crore in FY25.
  • Transaction frequency rose 34% to 14.4 per user per month.
  • Total payment value processed reached Rs 8.5 lakh crore, up 23% year-on-year.
  • The company targets full profitability in FY26.

The bigger picture

  • CRED's operating losses have shrunk by half, showing improving unit economics.
  • The company's focus on high-frequency transactions and cross-selling appears to be paying off.
  • CRED's valuation fell to $3.64 billion in a May 2025 down round, from $6.4 billion in 2022.
  • The company raised $72 million in that round, led by GIC.

About the business

  • CRED is a members-only club for creditworthy individuals, requiring a credit score of 750 or above.
  • It supports credit card bill payments for major Indian banks including American Express, HDFC, ICICI, SBI, and Axis.
  • The app supports VISA, MasterCard, American Express, and RuPay cards.
  • Features include UPI payments on credit, tap phone pay on credit, and sending money to any UPI app.
  • CRED also offers credit score checks via CIBIL soft inquiry at no extra charge.
  • The company runs an insurance marketplace called CRED Garage and manages cars' vitals.
  • In FY25, it launched CRED Money, credit score and card management tools, a PPI wallet, and CRED Cash+.
  • CRED is trusted by 25 million members and has app store ratings of 4.8/5 on both App Store and Play Store.

What happens next

  • CRED targets full profitability in FY26.

The deal

Type
results

Founders

  • Kunal Shah, Founder

About CRED

Customers
Affluent credit card users and consumers seeking financial products
How it makes money
A consumer fintech platform that monetizes through financial products and category expansion
What sets it apart
Targets a harder-to-reach, higher-value customer segment rather than mass-market fintech users

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