Policy · Commerce & Consumer Brands

Zomato bans analogue dairy dishes on its platform

By Startup Enthusiast · 31 August 2026

What they do

Zomato is India's largest food delivery app with over 3,00,000 restaurants across 800+ cities

It has banned the sale of analogue dairy dishes, requiring restaurants to switch to natural dairy or remove such items

The move follows increased regulatory scrutiny on food quality and ingredient disclosure on online platforms

Zomato has banned the sale of analogue dairy dishes on its platform.
Analogue dairy refers to substitutes that mimic conventional dairy using vegetable oils, starches, and other non-dairy ingredients.
The company has adopted a zero-tolerance policy for non-compliance.
Restaurants that do not comply face delisting from the platform.
Dishes declared as containing analogue dairy must be removed immediately.
Restaurants are asked to switch to natural dairy or remove analogue items if an immediate switch is not possible.
Restaurants must check product labels and supplier ingredient declarations to ensure compliance.
Zomato CEO Aditya Mangla said the policy aims to safeguard customer health and improve transparency.

The policy is part of Zomato's broader push for healthier food choices and greater disclosure to consumers.
Food delivery platforms face increasing scrutiny over food quality, ingredient disclosure, and accuracy of claims.
Regulators are focusing more on food quality and hygiene as online platforms become a key consumer channel.
In August 2026, the Maharashtra FDA suspended licences of 14 food establishments linked to Blinkit, Zepto, and Swiggy Instamart.
The FDA inspected 86 dark stores and issued 60 improvement notices.

Zomato is India's #1 food delivery app and online ordering platform.
It has 3,00,000+ restaurants on its platform across 800+ cities.
The company has delivered 3 billion+ orders to date.
Key app features include Veg Mode, Healthy Collections, Schedule order, and Plan a Party.
Zomato Gold offers free delivery within 7 km and up to 30% extra off at 20,000+ partner restaurants.
Zomato's subsidiaries include Blinkit (30,000+ products delivery), District (events, movies, dining), and Hyperpure (supply chain for restaurants).