Results · Professional & Local Services
Urban Company shares surge on Morgan Stanley upgrade
By Startup Enthusiast ·

- Date
- Company
- Urban Company
- What it does
- Home services marketplace
- Kind
- Results
What they do
Urban Company runs a marketplace for home services like cleaning and repairs
What happened
Shares jumped 17.7% after Morgan Stanley upgraded the stock to 'Overweight' and raised its target price
Why it matters
The company reported a net loss of ₹92.1 Cr in Q1 FY27, but revenue grew 43.9% to ₹528.3 Cr
The details
- Urban Company's shares rose 17.7% intraday to ₹152.20 and closed 13.2% higher at ₹146.50 on BSE.
- Morgan Stanley upgraded the stock to 'Overweight' and raised its target price to ₹165 from ₹128.
- The company reported a consolidated net loss of ₹92.1 Cr in Q1 FY27, compared to a net profit of ₹6.9 Cr a year ago.
- Revenue grew 43.9% year-on-year to ₹528.3 Cr.
- Adjusted EBITDA loss was ₹65 Cr, driven by investments in InstaHelp, its instant home services platform.
- InstaHelp generated 3.82 million orders in Q1, up 43% sequentially.
- Urban Company invested ₹132 Cr in InstaHelp during the quarter, which posted an adjusted EBITDA loss of ₹132 Cr.
- CEO Abhiraj Singh Bhal said InstaHelp is strategically important to shift customer engagement from monthly or quarterly to weekly.
The bigger picture
- InstaHelp's addressable market is estimated at ₹7,000 Cr to ₹12,000 Cr across India's top 15 cities.
- InstaHelp is unlikely to turn profitable over the next five years due to structurally lower margins than the core business.
- The core India consumer services business crossed ₹1,000 Cr quarterly NTV for the first time, reaching ₹1,056 Cr, up 29% YoY.
- Core business adjusted EBITDA margin improved to 6.9% from 5.2% a year ago.
- The company guided for consolidated adjusted EBITDA breakeven by Q3 FY28 and ₹1,000 Cr adjusted EBITDA by FY31.
About the business
- Urban Company operates a marketplace for home services including cleaning, repairs, beauty, and pest control.
- It connects customers with trained service professionals through its app and website.
- The company makes money by taking a commission on each service booked through its platform.
- It operates in India, UAE, Singapore, and Saudi Arabia.
- International business NTV grew 76% YoY, with UAE and Singapore operations profitable.
- The Saudi Arabia joint venture is expected to move towards profitability in coming quarters.
- The company had ₹2,019 Cr in cash and treasury investments at the end of June quarter.
- InstaHelp crossed 1 lakh delivered orders in a single day on August 2.
- Competitors in instant home services include Snabbit and Pronto.
- In July, InstaHelp, Snabbit, and Pronto together processed about 5 million orders.
What happens next
- The company expects consolidated adjusted EBITDA breakeven by Q3 FY28.
- It targets ₹1,000 Cr adjusted EBITDA by FY31.
- InstaHelp is unlikely to turn profitable over the next five years.
Founders
- Abhiraj Singh Bhal, CEO and cofounder
Other articles talking about it
More on Urban Company
- Urban Company reports Q1 revenue growth and investor meetings12 September 2026 · Results
- Kent to withdraw ads disparaging Urban Company24 August 2026 · Policy
- Urban Company expands to Middle East with Unicommerce partnership24 August 2026 · Partnership
- Urban Company's InstaHelp hits 1 lakh daily orders6 August 2026 · Launch
- Urban Company communications head shares insights4 July 2026 · Analysis
- Urban Company Q4 revenue up 42.6%, net loss widens to ₹161.2 Cr8 May 2026 · Results
- Urban Company faces GST demand over turnover discrepancies6 May 2026 · Policy · ₹8.7 crore
- Urban Company posts loss due to InstaHelp expansion costs28 March 2026 · Results
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