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Urban Company shares surge on Morgan Stanley upgrade

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Urban Company logo
Date
Company
Urban Company
What it does
Home services marketplace
Kind
Results
Sector
Professional & Local Services

What they do

Urban Company runs a marketplace for home services like cleaning and repairs

What happened

Shares jumped 17.7% after Morgan Stanley upgraded the stock to 'Overweight' and raised its target price

Why it matters

The company reported a net loss of ₹92.1 Cr in Q1 FY27, but revenue grew 43.9% to ₹528.3 Cr

The details

  • Urban Company's shares rose 17.7% intraday to ₹152.20 and closed 13.2% higher at ₹146.50 on BSE.
  • Morgan Stanley upgraded the stock to 'Overweight' and raised its target price to ₹165 from ₹128.
  • The company reported a consolidated net loss of ₹92.1 Cr in Q1 FY27, compared to a net profit of ₹6.9 Cr a year ago.
  • Revenue grew 43.9% year-on-year to ₹528.3 Cr.
  • Adjusted EBITDA loss was ₹65 Cr, driven by investments in InstaHelp, its instant home services platform.
  • InstaHelp generated 3.82 million orders in Q1, up 43% sequentially.
  • Urban Company invested ₹132 Cr in InstaHelp during the quarter, which posted an adjusted EBITDA loss of ₹132 Cr.
  • CEO Abhiraj Singh Bhal said InstaHelp is strategically important to shift customer engagement from monthly or quarterly to weekly.

The bigger picture

  • InstaHelp's addressable market is estimated at ₹7,000 Cr to ₹12,000 Cr across India's top 15 cities.
  • InstaHelp is unlikely to turn profitable over the next five years due to structurally lower margins than the core business.
  • The core India consumer services business crossed ₹1,000 Cr quarterly NTV for the first time, reaching ₹1,056 Cr, up 29% YoY.
  • Core business adjusted EBITDA margin improved to 6.9% from 5.2% a year ago.
  • The company guided for consolidated adjusted EBITDA breakeven by Q3 FY28 and ₹1,000 Cr adjusted EBITDA by FY31.

About the business

  • Urban Company operates a marketplace for home services including cleaning, repairs, beauty, and pest control.
  • It connects customers with trained service professionals through its app and website.
  • The company makes money by taking a commission on each service booked through its platform.
  • It operates in India, UAE, Singapore, and Saudi Arabia.
  • International business NTV grew 76% YoY, with UAE and Singapore operations profitable.
  • The Saudi Arabia joint venture is expected to move towards profitability in coming quarters.
  • The company had ₹2,019 Cr in cash and treasury investments at the end of June quarter.
  • InstaHelp crossed 1 lakh delivered orders in a single day on August 2.
  • Competitors in instant home services include Snabbit and Pronto.
  • In July, InstaHelp, Snabbit, and Pronto together processed about 5 million orders.

What happens next

  • The company expects consolidated adjusted EBITDA breakeven by Q3 FY28.
  • It targets ₹1,000 Cr adjusted EBITDA by FY31.
  • InstaHelp is unlikely to turn profitable over the next five years.

Founders

  • Abhiraj Singh Bhal, CEO and cofounder

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