News · Healthcare & Life Sciences

Ultrahuman discloses data breach affecting 700 users

What they do

A hacker accessed contact and order data of about 700 customers via stolen employee credentials

The breach comes months after a US import ban over a patent dispute with Oura

The company turned profitable in FY25 with ₹71.5 Cr net profit

On March 27, an unauthorised third-party gained read-only access to Ultrahuman's internal analytics systems.
The access was achieved using credentials stolen from a malware-infected employee laptop.
The hackers accessed contact details, account details, order history, and transaction history of about 0.1% of users.
Based on ~7 lakh monthly active users, at least 700 customers were impacted.
Ultrahuman's CEO confirmed that passwords, payment info, and wellness data were not leaked.
The company took the impacted system offline, revoked all access, and implemented remediation: hardened employee device security, increased access audit frequency, and deployed anomaly detection.
As of the notification date, no evidence of publication or misuse of the accessed information was found.
The delay in informing users and regulators was due to auditing the full scope of the incident.

The breach comes after a legal tussle with Finnish competitor Oura in the US.
The US ITC ruled that Ultrahuman smart rings infringed an Oura patent, leading to a months-long import ban that cost up to $50 Mn in lost sales.
Ultrahuman re-entered the US market in March 2026 with the Ring Pro, redesigned to address patent claims.
The company turned profitable in FY25 with a net profit of ₹71.5 Cr, compared to a loss of ₹37.7 Cr in FY24.
Operating revenue surged nearly 5X to ₹564.7 Cr in FY25 from ₹104.6 Cr in FY24.

Product: Wearable smart rings, continuous glucose monitors, blood testing diagnostics, and health intelligence tracking software.
Customers: Consumers, athletes, and fitness-oriented individuals tracking metabolic health, sleep, and recovery.
How it makes money: Direct-to-consumer sales of wearable hardware combined with recurring subscription fees for health analytics and diagnostic tests.
What sets it apart: Multimodal platform integrating physiological, biochemical, and environmental biometrics with proprietary miniaturized electronics and health algorithms.