Policy · Commerce & Consumer Brands

Swiggy raises platform fee to Rs 17.58 per order

By Startup Enthusiast · 24 March 2026

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Swiggy raised its platform fee to Rs 17.58 per order, matching Zomato's latest fee

This is the fourth fee revision in seven months, adding high-margin revenue

The fee hike could add Rs 60-65 crore additional revenue per quarter

Swiggy raised its platform fee (a charge per order, separate from delivery and restaurant costs) to Rs 17.58 (including GST) from Rs 14.99.
The hike follows Zomato raising its platform fee to Rs 14.90 pre-GST (Rs 17.58 including GST).
This is Swiggy's fourth platform fee revision in seven months.
Swiggy first introduced the platform fee at Rs 2 in April 2023.
The previous hike was from Rs 12 to Rs 14 in August 2025.
Swiggy's checkout message says the fee helps 'operate and maintain Swiggy platform'.
The fee hike could add Rs 60-65 crore additional revenue per company per quarter.

Platform fees across ecommerce and food delivery generate about Rs 3,500-4,000 crore annually.
Restaurants pushing back on commissions limits supply-side monetisation, making direct user charges a key lever.
Platform fee is a high-margin revenue stream alongside advertising.
Analyst Karan Taurani says the fee hike is unlikely to impact users meaningfully and could cushion EBITDA if fuel prices rise.

Swiggy operates food delivery and quick commerce (delivering groceries and essentials in minutes) in India.
Food delivery is Swiggy's primary cash-generating segment, funding quick commerce investments.
Swiggy's Q3 FY26 operating revenue was Rs 6,148 crore, up 54% year-on-year.
Its Q3 FY26 net loss was Rs 1,065 crore, up 33% from Rs 799 crore a year ago.
Food delivery gross order value grew 20.5% in Oct-Dec 2025, above the 18-20% guidance.
Swiggy shut down its 15-minute delivery service SNACC.