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Launch · Commerce & Consumer Brands

Swiggy launches DeskEats, reports wider loss

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Date
Company
Swiggy
What it does
Food delivery and quick commerce
Kind
Launch
Based in
Bengaluru
Founded
2014
Sector
Commerce & Consumer Brands

What they do

Swiggy operates food delivery, quick commerce (Instamart), and dining out services across India

What happened

It launched DeskEats for corporate workers, increased platform fee to Rs 14, and reported Q1 FY26 net loss of Rs 1,197 crore

Why it matters

The loss doubled year-on-year due to heavy investments in Instamart, which lost Rs 797 crore in the quarter

The details

  • Swiggy launched DeskEats, a curated food delivery collection for working professionals, in 30 cities and over 7,000 corporate hubs.
  • The DeskEats pilot reached 14,000 companies and 1.5 lakh employees.
  • Swiggy also launched Corporate Rewards with benefits like flat Rs 225 off on food orders and Rs 2,000 off on Dineout.
  • It launched Student Rewards for students aged 18–25 across India with free deliveries and flat Rs 200 discounts.
  • Swiggy increased its platform fee for food delivery to Rs 14 from Rs 12 in certain geographies due to a surge in orders.
  • The company reported Q1 FY26 net loss of Rs 1,197 crore, up ~96% YoY from Rs 611 crore.
  • Operating revenue rose 54% YoY to Rs 4,961 crore.
  • Swiggy also launched Mom'entum 2.0, a multi-year maternity policy with pre-childbirth support, flexible work, and financial assistance for IVF, adoption, or surrogacy.

The bigger picture

  • Swiggy's net loss doubled as it invested heavily in Instamart, whose loss nearly tripled to Rs 797 crore.
  • The platform fee hike to Rs 14 is expected to yield an additional Rs 33.6 crore annually.
  • Swiggy's food delivery growth of 19% YoY outpaced Zomato's 16% in Q1 FY26.
  • The company is expanding beyond food delivery with new initiatives like DeskEats, Crew concierge, and Pyng marketplace.

About the business

  • Swiggy delivers over 2 million orders per day across food delivery, quick commerce (Instamart), and dining out.
  • It has 5.4 lakh delivery partners and 2.5 lakh restaurants across ~718 cities.
  • Instamart operates in 124 cities.
  • Swiggy One is a membership program offering benefits across food, quick commerce, and dining out.
  • The company makes money through commissions from restaurants, delivery fees, platform fees, and advertising.
  • In Q1 FY26, food delivery revenue was Rs 2,080 crore, up 20.2% YoY.
  • Ad spend in Q1 FY26 was Rs 1,036 crore, a 132% jump.

What happens next

  • Swiggy plans to continue investing in Instamart and new initiatives like DeskEats, Crew concierge, and Pyng.
  • The platform fee hike may be rolled back once demand surge cools down.

Founders

  • Sriharsha Majety, Co-founder
  • Phani Kishan Addepalli, Co-founder
  • Nandan Reddy, Co-founder

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