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Launch · Mobility & Logistics

Swiggy launches package and store delivery services

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Date
Company
Swiggy
What it does
Food and package delivery platform
Kind
Launch
Based in
Bengaluru
Sector
Mobility & Logistics

What they do

Swiggy launched Swiggy Go for package pickup and drop in Bengaluru, using its existing delivery fleet

What happened

Swiggy Stores expanded to Bengaluru and Hyderabad, delivering from stores in ten categories

Why it matters

Swiggy plans to expand Swiggy Go to major metros and over 300 cities by 2020

The details

  • Swiggy officially launched Swiggy Go in Bengaluru, a pick-up and drop service for packages like laundry, keys, lunch boxes, documents, and parcels.
  • The soft launch of Swiggy Go was reported exclusively by Entrackr two months before the official launch.
  • Swiggy also expanded Swiggy Stores to Bengaluru and Hyderabad, delivering from stores in ten categories including Fruits & Vegetables, Kiranas, Supermarkets, Meat stores, and Pharmacies.
  • Swiggy Stores started in Gurugram, reported exclusively by Entrackr.
  • Swiggy Go uses the existing delivery fleet with a plug-and-play model and simple training for riders.
  • Swiggy Stores has 300 merchant-partners in Bengaluru and close to 200 merchant-partners in Hyderabad, including Easyday, Apollo Pharmacy, Healthkart, Ferns N Petals, Licious, and FreshToHome.
  • Swiggy is reportedly in talks with Bounce to launch bike taxi services.

The bigger picture

  • Swiggy is expanding beyond food delivery to compete with Dunzo, which has over 35,000 delivery partners in 8 cities.
  • Dunzo is close to raising a $50 million round from Lightbox VC and existing investors including Google.
  • Swiggy is backed by Naspers, a major investor.
  • Swiggy's moves signal a push into hyperlocal delivery and logistics.

About the business

  • Swiggy is a food delivery platform that also delivers packages and store items.
  • Swiggy Go uses the existing delivery fleet with a plug-and-play model and simple training for riders.
  • Swiggy Stores delivers from stores in ten categories including Fruits & Vegetables, Kiranas, Supermarkets, Meat stores, and Pharmacies.
  • Swiggy Stores has 300 merchant-partners in Bengaluru and close to 200 in Hyderabad.
  • Swiggy is backed by Naspers.

What happens next

  • Swiggy Go plans to expand to major metros in the next quarter from September 2019.
  • Swiggy Go plans to expand to over 300 cities by 2020.
  • Swiggy Stores plans to expand to all major metros by 2020.

Investors

  • Naspers (existing) — Swiggy is backed by Naspers.

Founders

  • Sriharsha Majety, Co-founder
  • Phani Kishan Addepalli, Co-founder
  • Nandan Reddy, Co-founder

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