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Launch · Mobility & Logistics

Swiggy Stores launches in Bengaluru in August 2019

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Date
Company
Swiggy
What it does
Food delivery and logistics platform
Kind
Launch
Based in
Bengaluru
Sector
Mobility & Logistics

What they do

Swiggy offers a concierge-like service for local goods

What happened

The launch targets Bengaluru first with no initial partner commissions

Why it matters

Gurugram saw 8,000 daily orders before the official rollout

The details

  • Swiggy launched its new Swiggy Stores service in Bengaluru.
  • The launch occurred within two weeks of late July 2019.
  • Swiggy has been testing Swiggy Stores and Swiggy Daily in Gurugram, not Bengaluru.
  • Merchant onboarding was underway before the public launch.
  • No partner commission is charged initially for new merchants.
  • Users pay no delivery fee for orders under 6km.
  • Hyderabad is targeted for launch in September 2019.
  • Hiring and partner onboarding started for the Hyderabad expansion.

The bigger picture

  • Gurugram served as a testing ground for the new product.
  • Approximately 8,000 orders were processed daily in Gurugram.
  • The company prefers Gurugram over other metros for testing.
  • This move signals expansion beyond core food delivery services.

About the business

  • Swiggy operates a food delivery and logistics platform.
  • The new service acts as a local concierge.
  • Merchants board onto the platform for immediate listing.
  • No partner commission applies during the initial phase.
  • Delivery fees are waived for short-distance orders.
  • Bengaluru is the primary market for this launch.
  • Hyderabad is the next target city for expansion.
  • Gurugram provided early traction data for the service.
  • Future products include parcel movement capabilities like Swiggy Go.

What happens next

  • Launch Swiggy Stores in Hyderabad by September 2019.
  • Continue hiring and partner onboarding for Hyderabad.
  • Develop future product Swiggy Go for parcel movement.

Founders

  • Sriharsha Majety, Founder
  • Phani Kishan Addepalli, Founder
  • Nandan Reddy, Founder

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