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Partnership · Financial Services

Pine Labs partners with L & T Finance to launch agentic commerce on PLANET App

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Pine Labs logo
Date
Company
Pine Labs
What it does
payments technology company
Kind
Partnership
Stage
growth
Based in
Mumbai
Sector
Financial Services

What they do

Pine Labs is a payments technology company building the Commerce OS that powers digital commerce across South Asia, Southeast Asia, the Middle East, Africa,…

What happened

Pine Labs partnered with L & T Finance to integrate Agentic Storefront into the L & T Finance PLANET App, allowing AI agents to interact and execute…

Why it matters

The partnership begins with flight ticket bookings as the debut use case, moving customer interaction beyond conversational chatbots to complete end-to-end,…

The details

  • Pine Labs partnered with L & T Finance Ltd. to introduce agentic commerce on the L & T Finance PLANET App at the Global Fintech Fest 2026.
  • The partnership will allow AI agents to interact and execute transactions securely within a governed framework.
  • The collaboration begins with flight ticket bookings as the debut use case, moving customer interaction beyond conversational chatbots to complete end-to-end, autonomous transaction fulfillment.
  • L & T Finance's CEO, Manish Kumar Gupta, stated that the partnership marks a major shift from conversational assistance to true transaction execution.
  • Pine Labs' CTO, Sanjeev Kumar, said the partnership will enable a new model of commerce that combines the intelligence of AI with the trust and accountability consumers expect from financial institutions.

The bigger picture

  • The partnership aims to redefine commerce and payments with autonomous AI agents.
  • The Agentic Storefront brings together Buyer-side and Seller-Side AI agents to create a seamless transaction lifecycle.
  • The payment is completed autonomously by the buyer agent using P3P (Pine Labs Payments Protocol) using the UPI payments functionality within the L & T Finance PLANET App.

What happens next

  • The architecture is expected to be extended to other merchant categories in the future.

The deal

Type
partnership

Founders

  • Sanjeev Kumar, Chief Technology Officer
  • Manish Kumar Gupta, Chief Executive - Urban Unsecured Assets, Payments & Digital Partnerships

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