Analysis · Enterprise Software & IT
Panel discusses building sustainable agentic AI products
By Startup Enthusiast ·
- Date
- Company
- MoEngage
- What it does
- SaaS customer engagement platform
- Kind
- Analysis
- Founded
- 2014
- Sector
- Enterprise Software & IT
What they do
MoEngage, KOGO and Rubrik executives spoke at the Inc42 AI Summit 2026
What happened
They debated how SaaS firms can build agentic products without hurting margins
Why it matters
ICONIQ Capital report shows AI-native B2B startups have 52% gross margins
The details
- A panel titled 'How SaaS Companies Are Building Agentic Products Without Breaking Margins' was held at the Inc42 AI Summit 2026.
- The panel was moderated by Accel VP Anagh Prasad.
- Panellists included MoEngage cofounder and CTO Yashwanth Kumar, KOGO CPO and cofounder Praveer Kochhar, and Rubrik head of enterprise sales Vipul Nayak.
- Kumar said an unsupervised development agent can rack up thousands of dollars in infrastructure costs within a single day.
- Nayak stated that 90% of AI security is entirely new for everybody.
- Nayak argued traditional security might give a 99% guarantee, but resilience is fundamentally different.
- Nayak added that if an agent hallucinates, organisations need a plan to bring the whole infrastructure back to a clean state.
- Panellists argued building sustainable agentic products requires wrapping unpredictable models inside predictable software architecture.
- The discussion concluded that true competitive advantage lies in the control layer governing model deployment, monitoring and management.
The bigger picture
- The ICONIQ Capital 2026 State of AI report was cited, showing AI-native B2B startups have 52% gross margins and model inference costs account for 23% of revenue.
- The panel addressed the tension between innovation and profitability in AI-powered SaaS.
About the business
- MoEngage is a SaaS customer engagement platform.
- KOGO is a SaaS company (specific product details not provided in facts).
- Rubrik is an enterprise data security and backup company.
- The companies represented on the panel are all in the B2B SaaS space.
Founders
- Yashwanth Kumar, Cofounder and CTO of MoEngage
- Praveer Kochhar, CPO and Cofounder of KOGO
About MoEngage
- Product
- Customer engagement and marketing automation platform with agentic AI agents
- Customers
- Consumer brands and enterprises managing customer interactions
- How it makes money
- SaaS subscription for customer engagement and marketing automation
- What sets it apart
- Proprietary AI agents that automate personalized customer interactions at scale
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