Policy · Professional & Local Services
Three food outlets suspended in Indore
By Startup Enthusiast ·
- Date
- Company
- HeyDeli Pizza
- What it does
- Pizza chain operator
- Kind
- Policy
- Based in
- Indore
What they do
HeyDeli Pizza, BigBasket, and Social Indore run food businesses in Indore
What happened
Food Safety Administration suspended their licences on 31 August 2026 for hygiene violations
Why it matters
All three failed to fix issues after improvement notices, risking further legal action
The details
- Food Safety Administration in Indore suspended food licences of HeyDeli Pizza, BigBasket, and Social Indore on 31 August 2026.
- The suspension was under Section 32(2) of the Food Safety and Standards Act, 2006 and Rule 2.1.8(1) of the Food Safety and Standards Rules, 2011.
- HeyDeli Pizza, operated by Shri Harikrishna Group at Gemini Mall, Scheme No. 54, Indore, was found with cockroaches in the kitchen, rusty utensils, food prepared in burnt oil, inadequate cleanliness, open dustbins, and no pest control records.
- HeyDeli Pizza failed to respond satisfactorily to an improvement notice within the prescribed period.
- BigBasket, operated by Innovative Retail Concepts Private Limited at B-7, Scheme No. 54, PU-4 Commercial, Indore, had raw materials stored unorganised, food and non-food items kept together, and no medical fitness certificates or required documents.
- BigBasket failed to provide satisfactory response or evidence of compliance after an improvement notice.
- Social Indore LLP, located at C21 Business Park opposite Radisson Blu Hotel on MR-10, Indore, stored vegetarian and non-vegetarian food together in the same deep freezer and had no lab reports for water and food testing.
- Social Indore failed to respond satisfactorily to an improvement notice.
- All three establishments were directed to remove perishable items and stop food business during suspension.
- Continuing food business while suspended would violate the Food Safety and Standards Act and invite further legal action.
The bigger picture
- The suspensions highlight enforcement of food safety regulations in Indore.
- All three outlets failed to comply with hygiene standards even after receiving improvement notices.
- The action signals stricter oversight by local food safety authorities.
About the business
- HeyDeli Pizza operates a pizza outlet at Gemini Mall in Indore.
- BigBasket is an online grocery delivery service with a physical warehouse in Indore.
- Social Indore is a restaurant and bar located in Indore.
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