Freshworks to acquire SaaS manager Torii
By Abha Lohia ·
Freshworks: funding and every story →
AcquisitionEnterprise Software & IT
- Freshworks makes business software, including the AI-powered IT service desk product Freshservice
- It signed a deal to buy Torii, a SaaS management platform based in Israel and New York, with terms not disclosed
- The deal is meant to add software and AI spend tracking to Freshservice and is expected to close in the fourth quarter of 2026
What happened
- Freshworks signed a definitive agreement to buy Torii.
- Price was not disclosed.
- Closing is expected in Q4 2026.
Why it matters
- Teams struggle to track software and AI tool use and cost.
- Usage-based AI pricing is hard for finance systems to follow.
The business
- Freshservice is an IT service management product.
- Torii helps firms track apps, licences and users.
What happens next
- Close the deal in Q4 2026.
Other articles talking about it
Terms in this story
- Mergers and acquisitions: An acquisition is when one company buys another, and a merger is when two companies combine into one. For most Indian startups, being acquired is a more likely exit than going public.
- SaaS: SaaS, or software as a service, means customers pay a recurring fee to use software over the internet instead of buying it once. The model earns steady, predictable revenue, and investors like it for that reason.
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