Results · Enterprise Software & IT

Exotel turns profitable in FY25 with Rs 20 Cr net profit

By Startup Enthusiast · 21 January 2026

What they do

Exotel provides cloud-based voice and SMS contact center solutions

The company achieved profitability in FY25 with Rs 20 Cr net profit

Total income crossed Rs 500 Cr mark while expenses decreased by 4%

Exotel achieved profitability in the fiscal year 2025.
The company reported a profit after tax of Rs 20 Cr.
This marks a significant turnaround from a loss of Rs 37 Cr in the previous year.
Total income for FY25 reached Rs 507 Cr, surpassing the Rs 500 Cr milestone.
Operating revenue grew by 10% to Rs 490.5 Cr compared to FY24.
Domestic services revenue increased by 9.5% to Rs 416 Cr.
Export services revenue saw a faster growth of 16% reaching Rs 74 Cr.
Total expenses decreased by 4% to Rs 481 Cr despite rising costs in some areas.

Cost per rupee earned improved significantly from Rs 1.12 to Rs 0.98.
Employee benefit expenses dropped by 21%, contributing to lower total costs.
The company maintains strong cash reserves with Rs 131 Cr in bank balances.