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Policy · Commerce & Consumer Brands

Blinkit drops 10-minute delivery claim after government pressure

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Date
Company
Blinkit
What it does
Quick-commerce grocery delivery platform
Kind
Policy
Based in
Gurugram
Founded
2017
Sector
Commerce & Consumer Brands

What they do

Blinkit is a quick-commerce platform that delivers groceries and essentials in minutes

What happened

It removed its '10-minute delivery' tagline after the labour ministry flagged safety risks for delivery workers

Why it matters

The change follows a nationwide gig worker strike and political calls for stricter rules on delivery timelines

The details

  • Blinkit removed its '10-minute delivery' claim from the platform after the Union labour ministry intervened over delivery worker safety.
  • The ministry held a meeting with senior leaders of Blinkit, Zepto, Swiggy and Zomato to discuss delivery timelines and gig worker pressure.
  • Labour minister Mansukh Mandaviya urged companies to remove strict delivery deadlines that could put delivery partners at risk.
  • Blinkit updated its tagline to either '10,000+ products delivered to your doorstep' or '30,000+ products delivered at your doorstep' (reports conflict).
  • Swiggy and Zepto are also expected to stop using 10-minute delivery branding.
  • A nationwide strike by gig workers on December 25 and 31, 2025 brought attention to safety, pay and working conditions.
  • AAP MP Raghav Chadha called for a ban on 10-minute deliveries and tighter rules for app-based platforms during the Winter Session of Parliament.
  • Blinkit continues to display delivery timelines as low as 8 minutes in select locations on its website and app.

The bigger picture

  • The government notified labour reforms effective November 21, 2025, replacing 29 central labour laws with a consolidated framework.
  • Under the new labour codes, gig workers are eligible for schemes like PF, ESI and insurance under a social security fund.
  • The government proposed insurance for gig workers who worked at least 90 days with one platform or 120 days across multiple platforms.
  • Eternal CEO Deepinder Goyal publicly defended Blinkit and Zomato after the gig workers strike on December 31.
  • Info Edge founder and Eternal shareholder Sanjeev Bikhchandani supported Goyal, saying delivery partner welfare takes significant time at Eternal board meetings.

About the business

  • Blinkit is a quick-commerce platform that delivers groceries, household items and essentials in minutes.
  • The company is owned by Eternal Limited (formerly Zomato), which acquired it in 2022.
  • Blinkit makes money through delivery fees, commissions from partner stores and advertising.
  • Eternal claimed it spent over INR 100 crore on insurance coverage for delivery partners in 2025.
  • Deepinder Goyal said the average distance per Blinkit order was 2.03 km with average driving time nearly eight minutes.

What happens next

  • Blinkit is expected to comply with government guidelines on delivery timelines.
  • Swiggy Instamart, Zepto, BigBasket and Flipkart Minutes may also review their delivery time branding.

Founders

  • Albinder Dhindsa, Co-founder
  • Aadit Palicha, Co-founder
  • Kaivalya Vohra, Co-founder

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