Policy · Commerce & Consumer Brands
Blinkit drops 10-minute delivery claim after government pressure
By Startup Enthusiast ·
- Date
- Company
- Blinkit
- What it does
- Quick-commerce grocery delivery platform
- Kind
- Policy
- Based in
- Gurugram
- Founded
- 2017
What they do
Blinkit is a quick-commerce platform that delivers groceries and essentials in minutes
What happened
It removed its '10-minute delivery' tagline after the labour ministry flagged safety risks for delivery workers
Why it matters
The change follows a nationwide gig worker strike and political calls for stricter rules on delivery timelines
The details
- Blinkit removed its '10-minute delivery' claim from the platform after the Union labour ministry intervened over delivery worker safety.
- The ministry held a meeting with senior leaders of Blinkit, Zepto, Swiggy and Zomato to discuss delivery timelines and gig worker pressure.
- Labour minister Mansukh Mandaviya urged companies to remove strict delivery deadlines that could put delivery partners at risk.
- Blinkit updated its tagline to either '10,000+ products delivered to your doorstep' or '30,000+ products delivered at your doorstep' (reports conflict).
- Swiggy and Zepto are also expected to stop using 10-minute delivery branding.
- A nationwide strike by gig workers on December 25 and 31, 2025 brought attention to safety, pay and working conditions.
- AAP MP Raghav Chadha called for a ban on 10-minute deliveries and tighter rules for app-based platforms during the Winter Session of Parliament.
- Blinkit continues to display delivery timelines as low as 8 minutes in select locations on its website and app.
The bigger picture
- The government notified labour reforms effective November 21, 2025, replacing 29 central labour laws with a consolidated framework.
- Under the new labour codes, gig workers are eligible for schemes like PF, ESI and insurance under a social security fund.
- The government proposed insurance for gig workers who worked at least 90 days with one platform or 120 days across multiple platforms.
- Eternal CEO Deepinder Goyal publicly defended Blinkit and Zomato after the gig workers strike on December 31.
- Info Edge founder and Eternal shareholder Sanjeev Bikhchandani supported Goyal, saying delivery partner welfare takes significant time at Eternal board meetings.
About the business
- Blinkit is a quick-commerce platform that delivers groceries, household items and essentials in minutes.
- The company is owned by Eternal Limited (formerly Zomato), which acquired it in 2022.
- Blinkit makes money through delivery fees, commissions from partner stores and advertising.
- Eternal claimed it spent over INR 100 crore on insurance coverage for delivery partners in 2025.
- Deepinder Goyal said the average distance per Blinkit order was 2.03 km with average driving time nearly eight minutes.
What happens next
- Blinkit is expected to comply with government guidelines on delivery timelines.
- Swiggy Instamart, Zepto, BigBasket and Flipkart Minutes may also review their delivery time branding.
Founders
- Albinder Dhindsa, Co-founder
- Aadit Palicha, Co-founder
- Kaivalya Vohra, Co-founder
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