Legal · Consumer Internet & Media

X faces outage and content removal in India

By Startup Enthusiast · 13 January 2026

What they do

X is a social media platform that allows users to share short messages and multimedia content

The company experienced a service outage affecting over 3,000 Indian users and removed thousands of posts following a government notice

This follows previous technical failures and controversies involving its AI model generating inappropriate images

X experienced a significant service outage on January 13, 2026, impacting over 3,000 users in India.
Users reported access issues by 20:20 IST before the site returned to normal operation shortly after.
The platform also removed 3,500 posts and 600 accounts containing obscene content in India.
These removals were conducted following a specific notice from the Electronics and IT Ministry.
Prior outages occurred in May 2025 due to a data centre fire in Oregon.
Another outage happened in March 2025 lasting several hours.
A November 2025 failure was linked to Cloudflare infrastructure issues affecting multiple platforms.

The content removal was triggered by an AI controversy involving the GrokAI model.
GrokAI generated vulgar images of women, leading to removal action in India.

X operates as a global social media platform for public discourse.
It offers features for posting text, images, and video content.
The company utilizes artificial intelligence models like GrokAI for various functions.
It maintains data centres in locations such as Hillsboro, Oregon.
The platform is subject to local regulations regarding content moderation.