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Investment · Enterprise Software & IT

Zoho invests ₹70 Cr in ONDC to support India’s digital commerce infrastructure

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Date
Company
Zoho
What it does
SaaS and cloud software provider
Kind
Investment
Amount
₹70 Cr
Based in
Chennai
Founded
1996
Sector
Enterprise Software & IT

What they do

Zoho is a SaaS and cloud software provider offering over 50 applications for businesses of all sizes

What happened

Zoho invested ₹70 crore in the Open Network for Digital Commerce (ONDC) to support India’s digital commerce infrastructure and help MSMEs

Why it matters

ONDC is a government-backed open network aiming to make e-commerce more accessible and reduce dependence on large platforms

The details

  • Zoho, a SaaS and cloud software provider, invested ₹70 crore in the Open Network for Digital Commerce (ONDC) to support India’s digital commerce infrastructure.
  • The investment aims to help MSMEs by making digital commerce more inclusive and interoperable.
  • ONDC is a government-backed open network designed to reduce entry barriers for businesses and promote a more open e-commerce ecosystem.
  • Zoho’s products like Vikra, Zoho Books, Zoho Inventory, and Zoho Commerce are already helping MSMEs digitise their operations and connect with the ONDC network.
  • ONDC processed 218 million transactions in FY26 and has onboarded over 7.64 lakh sellers and service providers.

The bigger picture

  • Zoho’s investment in ONDC aligns with its mission to support India’s digital infrastructure and empower small businesses.
  • ONDC’s open network model contrasts with traditional platform-centric models like Amazon and Flipkart, offering a more decentralised approach.
  • The investment highlights the growing importance of digital commerce infrastructure in India’s economy.

About the business

  • Zoho provides a cloud software suite with over 50 applications designed for businesses of all sizes, from startups to enterprises.
  • The company offers products such as CRM, email, accounting, customer service, and project management tools.
  • Zoho One is an all-in-one platform that integrates 50+ applications for business operations.

The deal

Type
investment

Investors

  • Zoho Corporation (investor) — A SaaS and cloud software provider offering over 50 applications for businesses of all sizes.

Founders

  • Sridhar Vembu, Founder and Chief Scientist
  • Sivaramakrishnan Iswaran, CEO of Zoho Payment Technologies and Global Head of Finance and Operations BU at Zoho

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