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Results · Professional & Local Services

Servify narrows loss, revenue up 16% in FY25

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Date
Company
Servify
What it does
Brand-authorized after-sales service platform
Kind
Results
Amount
₹85 crore
Founded
2015
Sector
Professional & Local Services

What they do

Servify provides brand-authorized after-sales support for mobile phones, gadgets, and home appliances

What happened

In FY25, revenue rose 16% to Rs 781 Cr and loss fell 14% to Rs 85 Cr

Why it matters

The company is preparing for a potential public listing in 2026

The details

  • Servify reported its financial results for the fiscal year ending March 2025 (FY25).
  • Revenue from operations grew 16% to Rs 781 crore from Rs 675 crore in FY24.
  • Loss narrowed 14% to Rs 85 crore from Rs 99 crore in the previous year.
  • The company's protection plan business generated Rs 758 crore, up 14% year-on-year.
  • Mobile handset and spare parts sales revenue more than doubled to Rs 23 crore.
  • International markets contributed 51% of total revenue, with the US alone bringing Rs 400 crore, up 38%.
  • India revenue stood at Rs 330 crore.
  • Servify is preparing for a potential public listing in 2026.

The bigger picture

  • The results show improving profitability as losses shrink despite higher expenses.
  • International expansion, especially in the US, is driving growth.
  • The company is valued at around $700 million as of March 2025.
  • It has raised over $135 million in total funding from investors including Blume Ventures.

About the business

  • Servify is a brand-authorized after-sales service platform for mobile phones, gadgets, electronics, and home appliances.
  • It offers device registration, invoice storage, warranty, and post-warranty services.
  • The company partners with over 75 brands including Apple, Bose, and HP.
  • It sells white-labelled protection plans through mobile apps and web portals, which account for 97% of operating income.
  • Servify operates 18,000 service locations across more than 40 countries.
  • Revenue from protection plans was Rs 758 crore in FY25.
  • The company also sells mobile handsets and spare parts, generating Rs 23 crore in FY25.

What happens next

  • Servify is preparing for a potential public listing in 2026.

Investors

  • Blume Ventures (existing) — Backed Servify in earlier rounds.
  • Singularity Growth Opportunities Fund (lead) — Led the Series D round of $65M.
  • BEENEXT (lead) — Led an ongoing Series D tranche of $7.8M in March 2025.

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