Launch · Financial Services

Razorpay launches Agentic AI Studio for merchants

By Startup Enthusiast · 20 March 2026

What they do

It launched Agentic AI Studio, a marketplace for AI agents, at its FTX event

The AI agents handle tasks like payment recovery and dispute resolution

Razorpay is piloting agentic commerce with Swiggy and PVR

Razorpay unveiled Agentic AI Studio at its FTX event.
Agentic AI Studio is a Claude-powered marketplace and builder platform for AI agents.
Razorpay announced partnerships with OpenAI, Anthropic, Nvidia, Emergent, and ElevenLabs at FTX.
Razorpay is piloting agentic commerce with Swiggy and PVR for AI-driven ordering and payments.
The AI agents handle tasks like failed payment recovery, dispute resolution, and cash flow forecasting.
Agents are event-triggered, activating only when needed, to match small business cost structures.
Razorpay plans to let merchants choose which AI model powers their agents, with cost control.

Nearly 80% of Razorpay's customers are small businesses, digital-first brands, and startups.
CEO Harshil Mathur uses AI agents for calendar, news, and travel planning.
COO Rahul Kothari said Razorpay is rebuilding its entire financial operating system to be AI-first.
Razorpay is gearing up for an IPO on Indian bourses by 2027.
The AI push aims to create alternate revenue streams and diversify into high-margin automation.

Razorpay is a payment and banking platform for businesses.
Its products include Payment Gateway, Payment Links, One-Click Checkout, and Payout Links.
It offers Agent Studio for delegating operational work to AI agents.
It provides Payments for AI Builders with one-click payment nodes for n8n, Replit, and Vercel.
It offers Agentic Business Banking with expertise of a world-class finance team.
It provides Source to Pay for vendor payment control.
It accepts international payments with global cards, Apple Pay, and Google Pay.
Nearly 80% of its customers are small businesses, digital-first brands, and startups.

Razorpay is gearing up for an IPO on Indian bourses by 2027.
The AI push aims to create alternate revenue streams and diversify into high-margin automation.