Policy · Mobility & Logistics

CCI dismissed complaint against Rapido for alleged anti-competitive practices

What they do

Rapido is a bike taxi and ride-hailing app operating in India

The CCI dismissed a complaint that Rapido was abusing its dominant position in the market

The complainant alleged Rapido used lower costs to offer cheaper fares and collect data to dominate new segments

Rapido is a bike taxi and ride-hailing app in India.
Competition Commission of India (CCI) dismissed a complaint against Rapido for alleged anti-competitive practices.
HitoHit Solutions filed the complaint, claiming Rapido was using its platform to offer lower fares and collect data.
The complainant said Rapido avoided commercial vehicle costs and taxes to offer cheaper services.
CCI said the issues fell under transport regulations, not competition law.
Rapido’s zero-commission model for auto-rickshaws was questioned for tax compliance.
CCI found no evidence of predatory pricing or anti-competitive behavior.
Rapido plans to use $240 Mn in new funding to expand and grow its driver network.

The CCI ruled the complaint did not fall under competition law.
The complainant argued Rapido’s pricing model gave it an unfair advantage.
Rapido’s business model includes zero-commission for drivers in certain segments.
CCI said Rapido’s fares were within legal limits set by the Uttarakhand Transport Commissioner.

Rapido operates a bike taxi and ride-hailing app in India.
It offers services for bike-taxis, auto-rickshaws, and cabs.
The app connects drivers with riders for short-distance travel.
Rapido allows drivers to retain 100% of the fare in the auto-rickshaw segment.
It competes with companies like Uber and Ola Cabs.
Rapido has raised $1.5 Bn in total funding from investors like Accel and WestBridge Capital.

Rapido plans to expand into new markets and deepen its presence in existing ones.
The company will grow its driver network and invest in technology and hiring.

Accel (existing) — A venture capital firm that has invested in multiple Indian startups.
WestBridge Capital (existing) — A venture capital firm focused on early-stage technology investments.
Nexus Venture Partners (existing) — A venture capital firm that invests in high-growth startups.
Prosus (lead) — A global investment firm with a focus on technology and internet platforms.

Product: A ride-hailing app focused on bike taxis, with expanding mobility and delivery offerings.
Customers: Commuters and riders seeking low-cost transport, plus drivers earning through the platform.
How it makes money: Charges commissions or service fees on rides and related marketplace transactions.
What sets it apart: Uses two-wheelers to provide low-cost, flexible urban transport and matching.
Operations: Operates in multiple Indian cities and is building a broader super-app model.