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Policy · Financial Services

Pluxee India secures RBI payment aggregator licence

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Pluxee India logo
Date
Company
Pluxee India
What it does
Employee benefits and payments platform
Kind
Policy
Founded
1997
Sector
Financial Services

What they do

Pluxee India provides digital employee benefits and engagement solutions, including meal, childcare, and wellness programs for over 11,000 corporate clients…

What happened

The company received a payment aggregator licence from the Reserve Bank of India to manage online and physical point-of-sale merchant transactions directly

Why it matters

This regulatory approval allows the firm to process payments and settlements, supporting its expansion of merchant networks and digital reimbursement…

The details

  • Pluxee India received a Payment Aggregator licence from the RBI on 3 August 2026.
  • This licence covers both online and physical point-of-sale payment processing for the company.
  • The authorisation enables the firm to collect payments, manage settlements, and handle refunds for its merchant partners.
  • The company previously held a Prepaid Payment Instrument authorisation, which it first obtained in 2009.
  • This new licence is mandatory for companies operating a Merchant Acquiring business under current regulations.

The bigger picture

  • The licence allows the company to continue onboarding merchants directly into its payment ecosystem.
  • Pluxee India aims to use this approval to expand its merchant footprint across 2,200 cities.
  • The company has been digitising its services since 2016, moving from paper vouchers to electronic cards.

About the business

  • Pluxee India offers solutions for meal, childcare, wellbeing, learning, and employee rewards.
  • The platform serves over 3.5 million consumers and 11,000 corporate clients.
  • It supports card payments, mobile QR codes, and NFC-based proximity payments for merchants.
  • The company operates on the Rupay Card network for benefits like fuel and telecom.
  • It introduced AI-led bill processing in 2024 to streamline employee reimbursements.
  • The firm acquired corporate childcare provider ProEves in 2025 to expand its service portfolio.
  • It maintains ISO 27001 and PCI-DSS certifications to ensure data security.

What happens next

  • The company plans to expand its merchant network across India using the new licence.

The deal

Type
policy

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