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Launch · Enterprise Software & IT

Novus Loyalty adds IRCTC and Delhi Metro as partners

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Date
Company
Novus Loyalty
What it does
AI-driven loyalty platform for enterprises
Kind
Launch
Sector
Enterprise Software & IT

What they do

Novus Loyalty added IRCTC and Delhi Metro Sarthi App as redemption partners for Central Bank of India's Cent Rewardz programme

What happened

Loyalty points can now be used to book railway and metro tickets through the new partners

Why it matters

The company aims to bring on more travel, mobility and retail partners in FY27

The details

  • Novus Loyalty added IRCTC and Delhi Metro Sarthi App as redemption partners for Cent Rewardz on 10 Sep 2026.
  • Cent Rewardz is Central Bank of India's loyalty programme.
  • Loyalty points can now be used to book railway and metro tickets through the new partners.
  • The company aims to bring on more partners across travel, mobility and retail in FY27.

About the business

  • Novus Loyalty provides an AI-driven loyalty platform for enterprises.
  • The platform serves 40 Mn+ consumers.
  • It processes 400 Mn+ transactions per month.
  • It handles 1 Mn+ earning transactions per day.
  • It generates 7 Bn+ points earned per year.
  • The platform is trusted by 100+ enterprises across various sectors.
  • It offers a SaaS-based loyalty program with plug-and-play integration for Shopify, WooCommerce and Wix.
  • Modules include Customer Engagement & Rewards, Employee & Partner Incentives, CX Automation Suite, Enterprise Loyalty, E-commerce Loyalty and Merchant Monetization.
  • It offers instant rewards for e₹ (CBDC), UPI and referrals.
  • It offers milestone-based loyalty with level progression.

What happens next

  • Novus Loyalty aims to bring on more partners across travel, mobility and retail in FY27.

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