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Results · Professional & Local Services

Justdial Q3 net profit falls 10% on one-time expense

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Date
Company
Justdial
What it does
Local search and listings platform
Kind
Results
Sector
Professional & Local Services

What they do

Q3 net profit fell 10.2% YoY to INR 117.9 Cr, hit by a INR 21 Cr one-time expense for new labour codes

What happened

Operating revenue grew 6.3% YoY to INR 305.6 Cr, and EBITDA margin improved to 31.2%

Why it matters

The company plans to roll out agentic AI-powered voice and chat interfaces for data verification and customer support

The details

  • Justdial reported its Q3 FY26 financial results.
  • Consolidated net profit fell 10.2% year-on-year to INR 117.9 Cr.
  • Profit was down from INR 131.3 Cr in Q3 FY25 but up 1.2% sequentially from INR 119.4 Cr.
  • A one-time expense of INR 21 Cr due to new labour codes implementation hit the bottom line.
  • Without this expense, profit would have been INR 139 Cr.
  • Operating revenue rose 6.3% YoY to INR 305.6 Cr from INR 287.3 Cr.
  • Total income, including other income of INR 84.6 Cr, was INR 390.3 Cr, up 7% YoY.
  • Total expenses were INR 223.6 Cr, up 3.7% YoY but down 2.4% sequentially.

The bigger picture

  • The profit decline was driven by a one-time expense, not operational weakness.
  • Operating revenue growth remained steady, and EBITDA margin improved to 31.2%.
  • The company is investing in AI to enhance its search and verification capabilities.

About the business

  • Total traffic (unique visitors) was 14.5 Cr in Q3, down 3.5% YoY but up 6.6% sequentially.
  • 86.2% of traffic came from mobile, 11% from desktop, and 2.8% from voice platform.
  • Total active listings were 5.3 Cr at December 2025, up 11.1% YoY.
  • It added 15.8 Lakh listings in Q3, and 3.7 Cr listings were geocoded, up 17.3% YoY.

What happens next

  • It will introduce agentic AI-powered voice and chat interfaces for data verification and customer support.
  • It wants to add AI to its search engine for more conversational discovery.

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