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Results · Enterprise Software & IT

Capillary reports Q3 revenue rise but profit falls

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Date
Company
Capillary Technologies
What it does
Cloud loyalty and CRM software provider
Kind
Results
Founded
2008
Sector
Enterprise Software & IT

What they do

Capillary Technologies provides cloud-based customer engagement and loyalty solutions to brands globally

What happened

The company posted Rs 184 crore in quarterly revenue but saw profits drop to Rs 8 crore

Why it matters

This marks a shift from strong growth to margin pressure as expenses outpace top-line gains

The details

  • Capillary Technologies reported its financial results for the third quarter of fiscal year 2026.
  • Revenue from operations increased by 15.7% to reach Rs 184 crore compared to the previous year.
  • Total income for the quarter stood at Rs 188 crore, including Rs 4 crore in other income.
  • Nine-month cumulative revenue grew by 22% to Rs 543 crore from Rs 446 crore a year ago.
  • Operating expenses rose by 19% to Rs 179.5 crore during the same period.
  • Employee benefit expenses accounted for the largest share of costs at Rs 90 crore.
  • Software and server charges added another Rs 33 crore to the total expenditure.
  • Net profit fell by 20% to Rs 8 crore, down from Rs 10 crore in the prior year.

The bigger picture

  • Profitability declined despite significant revenue growth due to rising operational costs.
  • The company faced higher employee costs which impacted the bottom line significantly.
  • This trend contrasts with the previous quarter where profits were minimal at Rs 30 lakh.

About the business

  • Capillary Technologies offers cloud-native loyalty and customer relationship management solutions.
  • It serves 390 brands across 46 countries worldwide with its technology platform.
  • The company helps businesses manage customer engagement through digital tools and data analytics.
  • Founded in 2008, it has established itself as a key player in enterprise software.
  • It went public on the stock exchange with an issue price of Rs 577 per share.
  • The current market capitalization stands at approximately Rs 4,857 crore or $535 million.
  • Shares traded at Rs 131.00 earlier, though this figure likely refers to a different entity or contains a typo in source context; Capillary's IPO was at Rs 560-577 range.

Founders

  • Aneesh Reddy, Founder

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