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Funding · Financial Services

BusinessNext raises $40 million in Series C funding at $700 million valuation

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Date
Company
BusinessNext
What it does
AI-led banking software
Kind
Funding
Amount
$40M
Stage
series-c
Founded
2001
Sector
Financial Services

What they do

BusinessNext is an AI-led banking software company providing autonomous banking platforms for financial institutions

What happened

The company raised $40 million in Series C funding led by ServiceNow, valuing the company at $700 million

Why it matters

The funding will be used to expand private AI offerings, strengthen collaboration with ServiceNow, and expand into Australia and New Zealand

The details

  • BusinessNext raised $40 million in a Series C funding round led by ServiceNow, valuing the company at $700 million.
  • ServiceNow will own roughly 5% of the company after the investment.
  • BusinessNext plans to use the funds to expand its private AI offerings, strengthen its partnership with ServiceNow, and expand into Australia and New Zealand.
  • BusinessNext previously raised $16 million in 2021, co-led by Avataar Ventures and Ascent Capital.
  • BusinessNext reported ₹312 crore in revenue and ₹3.1 crore in net profit in FY25.
  • BusinessNext currently serves over 120 financial institutions globally, including HDFC Bank, SBI General Insurance, and Axis Bank.
  • BusinessNext has over 1 million bankers using its platform across 75,000 bank branches globally.

The bigger picture

  • BusinessNext has grown at around 35% CAGR over the last three years while remaining profitable.
  • BusinessNext repositioned itself from a CRM platform to an autonomous operating platform powered by AI.
  • BusinessNext has a proprietary autonomous banking engine and mixture-of-experts AI architecture.
  • BusinessNext is among the few technology providers offering private AI to financial institutions at a fraction of the cost.

About the business

  • BusinessNext provides AI-led banking software that helps financial institutions with autonomous operations.
  • BusinessNext serves 120+ financial institutions globally, including HDFC Bank, SBI General Insurance, and Axis Bank.
  • BusinessNext has over 1 million bankers using its platform across 75,000 bank branches globally.
  • BusinessNext reported ₹312 crore in revenue and ₹3.1 crore in net profit in FY25.
  • BusinessNext has a proprietary autonomous banking engine and mixture-of-experts AI architecture.
  • BusinessNext is focused on private AI solutions for financial institutions, ensuring security and compliance with regulatory frameworks.

What happens next

  • BusinessNext plans to expand its private AI offerings and strengthen its collaboration with ServiceNow.
  • BusinessNext aims to expand into Australia and New Zealand.
  • BusinessNext will integrate its AI platform with ServiceNow's AI Control Tower to help banks manage AI agents.

The deal

Type
funding

Investors

  • ServiceNow (lead) — Global tech major and provider of enterprise software solutions.

Founders

  • Nishant Singh, Founder and CEO

About BusinessNext

Product
Enterprise software solutions for banks and financial institutions to manage customer relationships, digital journeys, lending and AI-powered workflows
Customers
Banks, insurers and other financial institutions serving millions of end users
How it makes money
B2B SaaS platform with agentic AI offerings for autonomous banking operations and private AI systems
What sets it apart
Agentic AI-led autonomous banking platform enabling straight-through processing with governance and observability
Operations
Platform integrates with ServiceNow AI Control Tower for managing AI agents in financial operations

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