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Launch · Healthcare & Life Sciences

Axten Hospitals plans 25 hospitals in five years

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Date
Company
Axten Hospitals
What it does
Surgical healthcare with transparent pricing
Kind
Launch
Sector
Healthcare & Life Sciences

What they do

Axten Hospitals runs surgical hospitals with fixed, transparent pricing across NCR

What happened

Founder Gauttam Chhabra plans to add units in Bengaluru, Hyderabad, Pune, Mumbai

Why it matters

The company is already profitable and uses AI for patient management and follow-ups

The details

  • Axten Hospitals is a chain of surgical hospitals with fixed, transparent pricing for all patients.
  • The company currently operates hospitals across the NCR region.
  • Founder Gauttam Chhabra plans to launch additional units in Bengaluru, Hyderabad, Pune, and Mumbai.
  • The long-term goal is to have at least 25 hospitals across India within five years.
  • Axten Hospitals has achieved early profitability.
  • The company offers a 'One Number, One Healthcare' helpline for pricing, consultations, and support.
  • It uses AI-powered CRM, automated follow-ups, and a mobile app for booking services.

The bigger picture

  • Indian healthcare lacks pricing transparency, with costs varying drastically for the same surgery.
  • Axten Hospitals addresses this by offering the same price for insurance, TPA, EMI, and out-of-pocket payments.
  • The company's technology-driven approach aims to standardise surgical care and improve patient experience.

About the business

  • Axten Hospitals focuses on standardised pricing, transparent care, and technology-driven operations for surgical healthcare.
  • Its pricing model is fixed, honest, and transparent across all facilities, same for insurance, TPA, EMI, and out-of-pocket payments.
  • The company performs 30+ high-volume elective surgeries.
  • It has a network of over 150 doctors, handpicked and reviewed by an advisory board.
  • Patient ecosystem includes call centers, automated follow-ups, AI-powered CRM, and post-discharge engagement.
  • Post-surgery support includes medication reminders, automated diet plans, consultation support, medicine delivery, and a 15-day follow-up.
  • Technology includes in-house hospital information systems, advanced CRM, AI tools, and an upcoming mobile app.
  • The ideal hospital experience is described as a 'boutique hotel' — comfort, transparency, and personalised care.
  • Operational approach uses predictive planning for staffing, surgery schedules, and patient management.

What happens next

  • Strengthen the NCR network.
  • Expand to Bengaluru, Hyderabad, Pune, and Mumbai.
  • Reach at least 25 hospitals across India within five years.
  • Launch a mobile app for booking consultations, surgeries, medicines, lab services, and follow-ups.

Founders

  • Gauttam Chhabra, founder

About Axten Hospitals

Product
Specialized surgical facilities focusing on general surgery, orthopaedics, gynaecology, urology, ENT and oncology
Customers
Patients seeking surgical care with transparent pricing and standardized treatment delivery
How it makes money
Asset-light surgical hospital network using partnerships model with fixed-price surgical packages
What sets it apart
Honest Surgery Price approach with transparent fixed pricing and standardized clinical practices for operational efficiency

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