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Funding · Enterprise Software & IT

Wiffy raises $3M Series A to expand AI workforce management

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Date
Company
Wiffy
What it does
AI field services platform for home brands
Kind
Funding
Amount
$3M
Stage
Series A
Based in
Mumbai
Founded
2019
Sector
Enterprise Software & IT

What they do

Wiffy provides post-sales installation and field services for consumer durable brands through an AI SaaS platform

What happened

The company raised $3 million in a Series A round led by Earth Fund with participation from Persol Holdings and Capria Ventures

Why it matters

Wiffy serves over 100 brands including IKEA and Panasonic with more than 5,000 certified technicians across over 90 cities

The details

  • Wiffy has raised $3 million in a Series A funding round.
  • Wiffy is based in Mumbai.
  • Persol Holdings from Japan participated as an investor.
  • Existing backer Capria Ventures also participated in the round.
  • The startup plans to expand its technology platform using the new funds.
  • It aims to strengthen its AI workforce management capabilities.
  • The company intends to deepen enterprise partnerships with existing clients.
  • Wiffy will expand into new service categories beyond current offerings.

The bigger picture

  • The funding validates Wiffy's model of managing complex field operations via AI.
  • Participation from Japanese investors indicates international interest in Indian B2B tech.
  • The round follows a previous raise of ₹25 crore just one year prior.

About the business

  • Wiffy operates a B2B model serving home improvement and consumer durable brands.
  • It does not acquire consumers directly but works through brand partners.
  • Its AI SaaS platform automates technician scheduling and deployment processes.
  • The system also handles quality assurance for installed products.
  • The company has over 100 brand partners on its platform.
  • Notable clients include IKEA, Panasonic, Godrej, and Amazon.
  • Wiffy manages a network of more than 5,000 certified technicians.
  • These technicians have served over 1 million homes to date.
  • The company operates in more than 100 cities across India.

What happens next

  • Expand technology platform capabilities.
  • Strengthen AI workforce management tools.
  • Deepen enterprise partnerships.
  • Enter new service categories.

The deal

Type
Series A

Investors

  • Earth Fund (lead)
  • Persol Holdings (participant) — Japanese holding company investing via Persol Venture Partners.
  • Capria Ventures (existing) — Earlier investor participating in this round.

Founders

  • Vikram Sharma, Co-Founder, CEO
  • Deepanshu Goel, Co-Founder

About Wiffy

Product
Software platform for scheduling technicians, managing deployments and quality assurance in field services
Customers
Home improvement and consumer durables brands requiring installation, maintenance and after-sales services
How it makes money
B2B SaaS platform with AI-powered workforce management for field service operations
What sets it apart
Integrated platform managing end-to-end field services with AI optimization for technician scheduling
Operations
Serves 100+ brands including IKEA, Panasonic, Godrej, Hettich and Amazon across 90+ cities

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