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Analysis · Professional & Local Services

Amrita Sarna on communications as strategic pillar

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Date
Company
Unilever International
What it does
Consumer goods company
Kind
Analysis
Sector
Professional & Local Services

What they do

Amrita Sarna is Communications Lead at Unilever International

What happened

She says communications has become a strategic pillar, not just a support function

Why it matters

She advises upskilling in AI and digital storytelling while keeping ethical judgment

The details

  • Amrita Sarna is the Communications Lead at Unilever International.
  • She started her career through a campus placement at Edelman in 2015.
  • She believes communications has transformed from a support function to a strategic pillar.
  • She describes the role as a reputation architect, crisis navigator, culture builder, and trusted advisor.
  • She says trust is built through authentic human connection, not technology or platforms.
  • She highlights the Hellmann’s and The Global Food Network partnership addressing hunger among marginalized communities.
  • She views AI as a catalyst, not a replacement — empathy, judgment, credibility, and trust remain uniquely human.
  • She advises upskilling in AI, digital storytelling, integrated comms, and data-driven decision-making.

About the business

  • Unilever International is the global arm of Unilever, a consumer goods company.
  • It markets brands like Hellmann’s across multiple countries.
  • The company focuses on reaching marginalized communities through partnerships.
  • Its communications team builds trust and manages reputation worldwide.

Founders

  • Amrita Sarna, Communications Lead

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