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Funding · Enterprise Software & IT

SuperOps.ai raises $12.4 Mn in Series B funding led by Addition and March Capital

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Date
Company
SuperOps.ai
What it does
AI-powered IT hardware management platform
Kind
Funding
Amount
$12.4 Mn
Stage
Series B
Founded
2020
Sector
Enterprise Software & IT

What they do

SuperOps.ai is an AI-powered IT hardware management platform that simplifies the IT management process for managed service providers (MSPs) on a single,…

What happened

The startup raised $12.4 Mn in a Series B funding round led by Addition and March Capital, with participation from Matrix Partners India

Why it matters

SuperOps.ai plans to use the funding to increase its investments in AI capabilities and scale partnerships with vendors in cybersecurity, payments, and data…

The details

  • SuperOps.ai, an AI-powered IT hardware management platform, raised $12.4 Mn in a Series B funding round led by Addition and March Capital, with participation from Matrix Partners India.
  • The startup plans to use the fresh funding to increase its investments in AI capabilities and scale partnerships with vendors in cybersecurity, payments, and data backup.
  • SuperOps.ai is a unified platform that simplifies the IT management process and workflow of managed service providers (MSPs) on a single, unified platform.
  • The platform allows MSPs to move away from fragmented tools by bringing together the capabilities of remote monitoring and management of client assets with professional services automation functionalities.
  • SuperOps.ai has launched network monitoring capabilities as part of the unified platform.
  • The startup is also scaling partnerships with vendors in areas including cybersecurity, payments, and data backup.
  • SuperOps.ai will be investing in community-led initiatives aimed at helping MSPs in areas beyond technology.
  • The company is working with enterprise tools like TeamViewer, Stripe, Acronis, Halopsa, SentinelOne, and HUDU, among others, to deliver integrations via a marketplace model.

The bigger picture

  • The IT support landscape has been evolving rapidly, and MSPs need to keep up to navigate this fast-changing world.
  • Traditionally, MSPs relied on a mix of tools that resulted in high costs and a lack of visibility and efficiency.
  • Now, with SuperOps.ai, they can move from outdated point products to a unified platform that is built specifically with their needs in mind.

About the business

  • SuperOps.ai is an AI-powered IT hardware management platform that simplifies the IT management process for managed service providers (MSPs) on a single, unified platform.
  • The platform allows MSPs to move away from fragmented tools by bringing together the capabilities of remote monitoring and management of client assets with professional services automation functionalities.
  • SuperOps.ai has launched network monitoring capabilities as part of the unified platform.
  • The startup is working with enterprise tools like TeamViewer, Stripe, Acronis, Halopsa, SentinelOne, and HUDU, among others, to deliver integrations via a marketplace model.
  • SuperOps.ai is also scaling partnerships with vendors in areas including cybersecurity, payments, and data backup.

What happens next

  • SuperOps.ai plans to increase its investments in AI capabilities.
  • The startup will scale partnerships with vendors in cybersecurity, payments, and data backup.
  • SuperOps.ai will invest in community-led initiatives aimed at helping MSPs in areas beyond technology.

The deal

Type
funding

Investors

  • Addition (lead) — A venture capital firm that invests in early-stage technology companies.
  • March Capital (participated) — A venture capital firm focused on investing in growth-stage technology companies.
  • Matrix Partners India (participated) — A venture capital firm that invests in early and growth-stage technology companies in India.
  • Elevation Capital (existing) — A venture capital firm that has previously invested in SuperOps.ai.

Founders

  • Arvind Parthiban, co-founder and CEO
  • Jayakumar Karumbasalam, co-founder

About SuperOps.ai

Product
A unified SaaS platform for IT management, workflow automation, and MSP operations.
Customers
Managed service providers and internal IT teams.
How it makes money
SaaS subscriptions for businesses using its IT operations platform.
What sets it apart
Combines AI features with unified remote monitoring, automation, and service desk tools.
Operations
Based in Chennai and Dallas, serving global MSP and enterprise customers.

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