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People · Commerce & Consumer Brands

OnDC appoints Vibhor Jain as new managing director and chief executive officer

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Date
Company
ONDC
What it does
Government-backed digital commerce network
Kind
People
Sector
Commerce & Consumer Brands

What they do

ONDC is a government-backed open digital commerce network that connects buyers and sellers across different platforms

What happened

Vibhor Jain takes over as MD and CEO after serving as acting leader since April 2025 following Thampy Koshy's departure

Why it matters

The company reported Rs 33.41 crore revenue in FY24-25 while facilitating 288 million orders since January 2023

The details

  • Vibhor Jain has been appointed as the Managing Director and Chief Executive Officer of ONDC.
  • His appointment becomes effective on 7 April 2026 according to multiple sources.
  • Jain previously served as the Chief Operating Officer and acted as CEO since April 2025.
  • He replaces Thampy Koshy, who stepped down after a three-year tenure as MD and CEO.
  • Koshy exited the role in April 2025 following his initial appointment.
  • Independent director Arvind Gupta also stepped down in June 2025 after completing his term.
  • Rohit Lohia joined ONDC as the Chief Business Officer to support leadership changes.
  • Manoj Thakur was appointed as the Chief Technology Officer to strengthen technical operations.

The bigger picture

  • This leadership transition marks a significant shift in ONDC's management structure.
  • The changes follow a period of stability under Thampy Koshy's three-year leadership.
  • New executives are joining to drive growth and operational efficiency at the network.

About the business

  • ONDC operates as a government-backed open interoperable digital commerce network.
  • It enables cross-platform transactions between buyers and sellers across various digital ecosystems.
  • The platform facilitated 288 million orders between January 2023 and August 2025.
  • Over 167,500 retail sellers have been onboarded to the network for transactions.
  • Retail orders specifically grew to more than 83.8 million from April 2024 to August 2025.
  • The company generated Rs 33.41 crore in revenue during the fiscal year 2024-25.
  • Revenue increased significantly from Rs 14.7 crore in the previous fiscal year.
  • ONDC reported a net loss of Rs 147.13 crore for FY24-25 compared to Rs 195.6 crore previously.
  • The network introduced service fees for mutual fund and credit transactions in financial services.

What happens next

  • ONDC plans to introduce network infrastructure development and service fees.
  • The rollout of these broader fees was postponed indefinitely in October 2024.

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