Launch · Mobility & Logistics

MOVER launches same-day delivery with zero RTO charges

By Startup Enthusiast · 14 March 2026

What they do

MOVER is an on-demand intracity logistics company, part of BOXnMOVE

It launched same-day delivery, same-day COD remittance, and zero RTO charges in Delhi NCR

COD accounts for 40-60% of orders for D2C brands; traditional remittance takes T+3 to T+15 days

MOVER launched same-day delivery with same-day COD remittance and zero RTO charges in Delhi NCR.
Same-day COD remittance means payments from delivered orders are credited to brand accounts by end of day.
Zero RTO charges means brands pay nothing for failed deliveries after the first attempt.
The service uses a hybrid model combining fixed delivery riders with an on-demand hyperlocal fleet.
MOVER operates nine micro fulfilment centres across Gurugram, Delhi, and Noida.
These centres serve as dispatch points and offer pay-per-use storage for early-stage brands.
Tech features include real-time GPS tracking, geofence verification, and AI-powered address validation.

The Indian D2C market is projected to reach $60 billion by 2027.
COD accounts for 40-60% of total orders for most D2C brands in the Rs 1-20 crore revenue bracket.
Traditional logistics COD remittance cycles range from T+3 to T+15 days, up to three weeks during peak seasons.
Industry average RTO rates are 20-30%, with fashion and footwear reaching 40%.
Legacy logistics charge Rs 50-80 per failed delivery.

MOVER is an on-demand intracity logistics company, part of BOXnMOVE.
It offers same-day delivery, same-day COD remittance, and zero charges on failed RTO deliveries.
The model uses a hybrid approach: fixed delivery riders plus an on-demand hyperlocal fleet.
It operates nine micro fulfilment centres in Delhi NCR: three each in Gurugram, Delhi, and Noida.
These centres provide dispatch points and pay-per-use storage for early-stage brands.
Tech features include real-time GPS tracking, geofence verification, AI-powered address validation, OTP, and proof-of-delivery.
GPS tracking logs a delivery attempt only when the partner is within a specified distance of the destination.
Geofence verification requires the partner to enter a predefined radius before marking an order as attempted, with a photo of premises and logged communications.
AI address validation analyses addresses using historical data, Google Maps, and pincode databases, triggering automated outreach if issues are detected.
A white-labelled portal lets customers mark the exact delivery location.
OTP verification is mandatory for COD orders; proof-of-delivery photos with timestamp and location are stored for 90 days.
API integration and pre-built connectors are available for ClickPost, Unicommerce, and eShipz.