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Partnership · Mobility & Logistics

Garuda Aerospace partners with Salesforce for customer management

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Date
Company
Garuda Aerospace
What it does
Drone manufacturer
Kind
Partnership
Based in
Chennai
Founded
2015
Sector
Mobility & Logistics

What they do

Garuda Aerospace is a Chennai-based drone manufacturer

What happened

It partnered with Salesforce to use Agentforce Sales and Agentforce for customer lifecycle management

Why it matters

The platform unifies marketing, sales, and service, impacting over 90% of its India client base

The details

  • Garuda Aerospace has partnered with Salesforce to improve customer lifecycle management.
  • The company will use Agentforce Sales and Agentforce as a single intelligent platform.
  • The platform unifies marketing, sales, and service departments.
  • It eliminates data silos and gives employees real-time actionable insights.
  • The implementation impacts over 90% of Garuda Aerospace's current India client base.
  • The platform strengthens B2G, B2B, and B2C workflows.

The bigger picture

  • Salesforce recently launched Agentforce 360, an AI tool suite built on Agentforce.
  • Agentforce 360 aims to connect humans and AI agents in one system.
  • Garuda Aerospace is expanding geographically to Southeast Asia and Africa.
  • The company is entering new verticals: agriculture, defense, and infrastructure.

About the business

  • Garuda Aerospace is a Chennai-based drone manufacturer.
  • It is entering new verticals: agriculture, defense, and infrastructure.
  • The company is expanding geographically to Southeast Asia and Africa.
  • The platform unifies marketing, sales, and service departments.
  • It eliminates data silos and gives employees real-time actionable insights.
  • The implementation impacts over 90% of Garuda Aerospace's current India client base.
  • The platform strengthens B2G, B2B, and B2C workflows.

What happens next

  • Garuda Aerospace is expanding geographically to Southeast Asia and Africa.
  • The company is entering new verticals: agriculture, defense, and infrastructure.

The deal

Type
partnership

Founders

  • Agnishwar Jayaprakash, Founder and Director

About Garuda Aerospace

Product
Manufacturing and development of autonomous drones for agriculture, defense, and material handling; proprietary drone OS and R&D capabilities
Customers
Government agencies, defense sector, agricultural stakeholders, logistics operators in India and international markets
How it makes money
Direct sales of drones, software licensing, and training services for government and enterprise customers
What sets it apart
Proprietary defense-grade drone technology with presence in 50 countries; demonstrated capabilities for flood relief and disaster management

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