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Milestone · Commerce & Consumer Brands

Flipkart Minutes marks two years of operations

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Flipkart Minutes logo
Date
Company
Flipkart Minutes
What it does
Quick commerce retail network
Kind
Milestone
Founded
2024
Sector
Commerce & Consumer Brands

What they do

Flipkart Minutes is the quick commerce arm of Flipkart that serves over 150 Indian cities using micro-fulfilment centres

What happened

The service completed two years of operations, crossing 1,200 micro-fulfilment centres and handling roughly 1.1 to 1.2 million orders daily

Why it matters

Business in Tier-2 and smaller towns grew 25X year-on-year, where grocery order sizes have already surpassed those in major metropolitan cities

The details

  • Flipkart Minutes completed two years of operations after rolling out in August 2024.
  • The business now logs between 1.1 million and 1.2 million daily orders, rising from about 390,000 to 400,000 in November 2025.
  • Its network crossed 1,200 micro-fulfilment centres (small local storage hubs for speedy dispatch) in September 2026.
  • The service operates across more than 150 cities throughout India.
  • In the top ten Indian cities, the service runs 627 dark stores, leading Instamart but trailing Blinkit and Zepto.
  • The platform has generated more than 4 lakh direct and indirect jobs since its inception.

The bigger picture

  • Total business expanded 4X year-on-year, led by a 25X surge in Tier-2 and smaller cities.
  • Customer retention remained solid with a repeat rate of roughly 60% across user purchases.
  • Its Gen Z consumer base increased nearly 5X over the past 12 months, driving substantial order volume.
  • A July 2026 industry report showed metro regions were overbuilt with 4,300 dark stores against a profitable capacity of 3,600.

About the business

  • The company focuses on expanding into Tier-2 and smaller cities where grocery order values outstrip metro sizes.
  • Gen Z shoppers generate over 45% of orders in categories like beauty, electronics, gaming, and wearables.
  • The platform works alongside close to 500 direct-to-consumer brand partners to distribute merchandise.
  • Fresh produce supplies are sourced via Farmer Producer Organisations linking growers straight to retail buyers.
  • The fleet increasingly deploys electric vehicles and battery-swapping setups for neighborhood drop-offs.
  • Fresh fruits and vegetables are packed in lighter compostable and biodegradable wrappers to curb virgin plastic usage.

What happens next

  • Launch services in Tier-2 and smaller locations including Ambala, Barabanki, Bhagalpur, Durgapur, Kanpur, Roorkee, Siliguri, Salem, and Tiruppur.
  • Reach a target of 1,500 dark stores by the close of 2026.

Founders

  • Kunal Gupta, Senior vice president and head

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