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Launch · Enterprise Software & IT

Zomato's Nugget spins out as standalone AI venture

By ·

Date
Company
Eternal (Zomato)
What it does
AI enterprise platform
Kind
Launch
Sector
Enterprise Software & IT

What they do

Nugget began as an internal AI solution for Zomato and now offers conversational AI and automation to external firms

What happened

It is valued at ₹350 Cr, generated ₹7.2 Cr in FY26 revenue, and is cash-flow positive

Why it matters

Nugget closes one deal per week without ad spend and counts Swiggy among its customers

The details

  • Eternal's AI venture Nugget began as an internal solution for Zomato.
  • Nugget is now a standalone platform offering conversational AI, voice assistants, workflow automation, and agentic systems to external enterprises.
  • Nugget is closing one deal per week on average without spending on advertisements.
  • Nugget is valued at ₹350 Cr and generated ₹7.2 Cr in revenue in FY26.
  • Nugget is cash-flow positive.
  • Other consumer platforms like CARS24, Paytm, and Razorpay are also launching or planning similar AI ventures.

The bigger picture

  • Consumer platforms have workflow data, distribution, and operational experience that can be repackaged for enterprise customers.
  • Building trust beyond parent brands is a key challenge for such spin-offs.

About the business

  • Nugget provides conversational AI, voice assistants, workflow automation, and agentic systems.
  • Its customers include private banks, insurance companies, D2C brands, epharmacy, and even rival Swiggy.
  • Nugget was originally built as an internal tool for Zomato before being offered externally.
  • The platform is cash-flow positive and generates revenue without ad spend.

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