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Results · Professional & Local Services

MakeMyTrip Q4 profit falls 16.8%

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Date
Company
MakeMyTrip
What it does
Online travel booking platform
Kind
Results
Stage
public
Based in
Gurugram
Founded
2000
Sector
Professional & Local Services

What they do

MakeMyTrip is an online travel agency offering flight, hotel, and bus bookings in India

What happened

Q4 FY26 profit dropped 16.8% year-on-year to $24.3 million, while revenue rose 1.9% to $250.1 million

Why it matters

The company's AI assistant Myra resolved 55% of post-booking queries, and shares closed at $44.93 on Nasdaq

The details

  • MakeMyTrip reported Q4 FY26 net profit of $24.3 million, down 16.8% year-on-year from $29.2 million.
  • Quarterly profit fell 74.5% sequentially from $95.3 million in Q3 FY26.
  • Revenue for the quarter was $250.1 million, up 1.9% year-on-year from $245.5 million.
  • Gross bookings for the quarter were $2.6 billion, flat year-on-year.
  • For the full year, revenue rose 6.7% to $1.04 billion, while profit dropped 45.8% to $51.7 million.
  • Finance costs more than doubled to $16.6 million in Q4, due to interest on 2030 Notes and higher foreign exchange losses.
  • Growth was hit by the Maha Kumbh Mela in February 2025 and the ongoing West Asia conflict.
  • The company repurchased 900,000 shares worth $50.3 million during the quarter.

The bigger picture

  • FY26 was a challenging year for the travel industry due to external disruptions.
  • The company continued investing in AI initiatives during the year.
  • Bus ticketing outperformed other segments in Q4, with revenue up 7.3% year-on-year.
  • Hotels and packages remained the largest revenue contributor, though revenue dipped slightly.

About the business

  • MakeMyTrip is an online travel agency offering flight, hotel, and bus booking services.
  • It operates primarily in India, serving both leisure and business travelers.
  • Revenue comes from commissions on bookings, plus fees for ancillary services.
  • Hotels and packages is the largest revenue segment, contributing $121.8 million in Q4.
  • Air ticketing revenue was $58.7 million in Q4, down 4.7% year-on-year.
  • Bus ticketing revenue grew 7.3% to $35.9 million, the fastest-growing segment.
  • The company's AI assistant Myra handled over 54,000 daily conversations in Q4, with 45% from Tier-2 and smaller cities.
  • Myra autonomously resolved about 55% of post-booking queries across flights and hotels.

What happens next

  • The company will continue investing in AI initiatives, including its assistant Myra.
  • It has $103.6 million remaining in its buyback authorisation as of March 31, 2026.

The deal

Type
results

Founders

  • Deep Kalra, Founder
  • Rajesh Magow, Co-founder

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