Funding · Enterprise Software & IT

Kapture CX raises $10 million in pre-series B funding

By Startup Enthusiast · 13 July 2026

What they do

Kapture CX builds AI customer relationship management software for large businesses

The company raised $10 million led by Bajaj Finserv Ventures to expand globally

It serves over 1,000 clients and has been profitable since its 2023 Series A round

Kapture CX closed a $10 Mn Pre-Series B round of funding.
Bajaj Finserv Ventures led the investment round for the Bengaluru-based startup.
Existing investors Cactus Partners and India Alternatives also participated in the deal.
The company plans to use the funds for international expansion and product development.
Kapture CX aims to achieve 5X revenue growth over the next few years.
This is the latest raise after a $4 Mn Series A in 2023.
Total funding to date now exceeds $20 Mn.
The company appointed Sanjay Prasad as VP-Sales to support growth.

Kapture CX provides AI-powered CRM tools for enterprise customers.
Its platform includes an Agentic AI platform called AgentOS.
Features include AI copilots for query resolution and support team assistance.
The target customers are primarily in the BFSI and retail sectors.
It serves over 1,000 enterprise clients including Unilever and Coca Cola.
The platform has more than 90,000 active users.
Headquarters are in Bengaluru with offices in the US, Singapore, Indonesia, UAE, and Philippines.
The company employs 350+ people.
Major clients include Bajaj Finance, Cashify, bigbasket, Jockey, and Unilever.

Product: verticalized, full stack agentic AI platform built to orchestrate high stakes workflows for large enterprises