Results · Professional & Local Services

InstaHelp reports Q1 FY27 results with narrowing losses

By Startup Enthusiast · 31 July 2026

What they do

InstaHelp is an on-demand platform for home services like cleaning and repairs

Q1 FY27 revenue was Rs 11.22 crore, adjusted EBITDA loss Rs 132 crore, fulfilling 3.82 million orders

Loss per order improved to Rs 346 from Rs 447 in Q4 FY26 as order volumes scaled 43% quarter-on-quarter

InstaHelp reported its Q1 FY27 financial results.
Revenue stood at Rs 11.22 crore.
Adjusted EBITDA loss was Rs 132 crore.
The platform fulfilled 3.82 million orders in the quarter.
Net transaction value (NTV) reached Rs 52.9 crore, up 32% quarter-on-quarter.
Average order value fell to Rs 138 from Rs 150 in Q4 FY26.
Revenue per order was about Rs 29.4, down from Rs 33.3 in the previous quarter.

InstaHelp launched in March 2025, making these its first full-year results.
The company attributes loss-per-order improvement to higher network density as volumes scale.
InstaHelp says current pricing is unsustainable and normalisation may cause a one-time demand adjustment.
The company is prioritising market leadership over margins in this phase of category development.

InstaHelp is an on-demand home services platform.
It connects users with professionals for services like cleaning, repairs, and maintenance.
The company operates in India.
It makes money through service fees and commissions from service partners.
In Q1 FY27, it fulfilled 3.82 million orders with an average order value of Rs 138.
Net transaction value (NTV) was Rs 52.9 crore in the quarter.