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Launch · Enterprise Software & IT

HyperleapAI launches AI platform for SMBs

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Date
Company
HyperleapAI
What it does
AI customer engagement platform for SMBs
Kind
Launch
Sector
Enterprise Software & IT

What they do

HyperleapAI builds an AI infrastructure layer for small and medium businesses globally

What happened

The startup, founded by ex-Microsoft's Gopi Krishna Lakkepuram, offers no-code AI customer engagement tools

Why it matters

It has deployed AI chatbots across 25+ industries and supports 100+ languages, targeting the US market

The details

  • HyperleapAI is an AI infrastructure layer for the global small and medium business (SMB) economy.
  • The company was founded by Gopi Krishna Lakkepuram, a former Microsoft enterprise infrastructure professional.
  • The platform lets SMBs deploy AI-powered customer engagement systems without needing developers.
  • HyperleapAI's AI chatbots have been deployed across 25+ industries.
  • Customer conversations are supported on WhatsApp, Instagram, Facebook, and websites.
  • The platform supports 100+ languages.
  • A proprietary RAG architecture ensures responses use verified business data, avoiding hallucination.
  • The company has deployed its solution with Jungle Lodges & Resorts, a Karnataka State Government enterprise for wildlife tourism.

The bigger picture

  • The founder has 17+ years of experience in tech and product, including at Microsoft.
  • He previously built and shut down multiple startups in property management, HR tech, and ecommerce SaaS.
  • He says simplicity is the hardest competitive advantage to replicate in AI.

About the business

  • HyperleapAI provides a platform for SMBs to deploy AI-powered customer engagement systems.
  • The platform requires no developers, making it accessible to non-technical users.
  • It supports customer conversations on WhatsApp, Instagram, Facebook, and websites.
  • The company's AI agents handle outbound outreach, content production, competitor analysis, SEO, analytics, and social media.
  • The proprietary RAG architecture uses verified business data to avoid hallucination.
  • The company has deployed AI chatbots across 25+ industries.
  • It supports 100+ languages, catering to a global SMB audience.
  • The primary growth focus is the US market.

What happens next

  • Focus on the US market for growth.

Founders

  • Gopi Krishna Lakkepuram, Founder

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