Launch · Enterprise Software & IT
HyperleapAI launches AI platform for SMBs
By Startup Enthusiast ·
- Date
- Company
- HyperleapAI
- What it does
- AI customer engagement platform for SMBs
- Kind
- Launch
- Sector
- Enterprise Software & IT
What they do
HyperleapAI builds an AI infrastructure layer for small and medium businesses globally
What happened
The startup, founded by ex-Microsoft's Gopi Krishna Lakkepuram, offers no-code AI customer engagement tools
Why it matters
It has deployed AI chatbots across 25+ industries and supports 100+ languages, targeting the US market
The details
- HyperleapAI is an AI infrastructure layer for the global small and medium business (SMB) economy.
- The company was founded by Gopi Krishna Lakkepuram, a former Microsoft enterprise infrastructure professional.
- The platform lets SMBs deploy AI-powered customer engagement systems without needing developers.
- HyperleapAI's AI chatbots have been deployed across 25+ industries.
- Customer conversations are supported on WhatsApp, Instagram, Facebook, and websites.
- The platform supports 100+ languages.
- A proprietary RAG architecture ensures responses use verified business data, avoiding hallucination.
- The company has deployed its solution with Jungle Lodges & Resorts, a Karnataka State Government enterprise for wildlife tourism.
The bigger picture
- The founder has 17+ years of experience in tech and product, including at Microsoft.
- He previously built and shut down multiple startups in property management, HR tech, and ecommerce SaaS.
- He says simplicity is the hardest competitive advantage to replicate in AI.
About the business
- HyperleapAI provides a platform for SMBs to deploy AI-powered customer engagement systems.
- The platform requires no developers, making it accessible to non-technical users.
- It supports customer conversations on WhatsApp, Instagram, Facebook, and websites.
- The company's AI agents handle outbound outreach, content production, competitor analysis, SEO, analytics, and social media.
- The proprietary RAG architecture uses verified business data to avoid hallucination.
- The company has deployed AI chatbots across 25+ industries.
- It supports 100+ languages, catering to a global SMB audience.
- The primary growth focus is the US market.
What happens next
- Focus on the US market for growth.
Founders
- Gopi Krishna Lakkepuram, Founder
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