News · HR & Future of Work

Hunar.AI launches AI agents to automate frontline hiring and workforce management

By Startup Enthusiast · 16 June 2026

What they do

Hunar.AI builds conversational AI agents to automate hiring, onboarding, training and retention for frontline workers

The startup processes over 5 Lakh calls daily and serves clients like Swiggy, Starbucks and Aditya Birla Capital

It uses a hybrid voice architecture to handle multilingual and noisy environments, improving call accuracy and engagement

Hunar.AI is a Bengaluru-based startup founded in 2022 by Krishna Khandelwal and Shantanu Bhattacharyya.
The company builds conversational AI agents to automate frontline workforce management tasks like hiring, onboarding, training and retention.
Hunar.AI processes over 5 Lakh calls daily and serves clients such as Swiggy, Starbucks, Aditya Birla Capital, and Bajaj Finserv.
The startup previously operated a recruitment agency for nearly two years, recording 40–50 Lakh minutes of workforce-related conversations.
This dataset became the foundation of Hunar.AI’s AI stack, focusing on longer, contextual conversations rather than short, transactional calls.
The company uses a hybrid voice architecture to handle multilingual and noisy environments, improving call accuracy and engagement.
Hunar.AI claims its average call duration exceeds three minutes, significantly longer than typical Indian voice AI deployments.
The startup uses models from Google and OpenAI, while also experimenting with open-source models trained on proprietary workforce conversation data.

India’s frontline workforce management is fragmented, with high attrition and manual communication.
Most existing voice AI in India focuses on short, transactional calls like EMI reminders.
Hunar.AI’s hybrid voice architecture addresses multilingual and noisy environments, improving call accuracy.
The startup’s AI agents handle complex conversations, such as skill assessments and retention surveys.

Hunar.AI builds conversational AI agents to automate frontline workforce management tasks.
The startup serves clients in logistics, retail, healthcare, and finance, including Swiggy, Starbucks, and Aditya Birla Capital.
Its AI agents handle hiring, onboarding, training, and retention for gig workers, sales executives, delivery partners, and retail staff.
The company processes over 5 Lakh calls daily, with an average call duration of three minutes.
Hunar.AI uses a hybrid voice architecture to handle multilingual and noisy environments, improving call accuracy and engagement.