Funding · Enterprise Software & IT

CometChat raises $6.5 Mn from Run Ventures

By Startup Enthusiast · 18 March 2026

What they do

CometChat provides a platform for in-app chats, voice calls, and AI copilots

It raised $6.5 Mn in a strategic round from existing investor Run Ventures

The company plans to scale AI agent deployments and expand into healthcare and ecommerce

CometChat raised $6.5 Mn (over ₹60 Cr) from existing investor Run Ventures.
This is a strategic funding round following its $10 Mn Series A.
Total funding to date is $21.1 Mn including this round.
The company launched CometChat AI to transition from a communication infrastructure provider to an AI agent platform.
Funds will be used to develop AI agents for clients in wellness, beauty, healthcare, financial services, hospitality, and food services.
CometChat will scale AI deployments and move pilot customers to full production.
It will also expand enterprise go-to-market (GTM) capabilities and establish vertical leadership in healthcare and ecommerce.

The funding comes at a time of surging investor confidence in enterprise AI and SaaS.
AI adoption is moving from experimentation to deployment, and capital is rotating from legacy software to AI-first companies.
Agentic AI is predicted to be a key driver for enterprise tech adoption.
Competitor Coreworks AI raised $5 Mn seed for its product 'SuperAnalyst' earlier this month.

CometChat is a full-stack communications platform-as-a-service (PaaS) for in-app chats, voice calls, and AI copilots.
Its platform includes real-time chat, voice, video, AI agents, moderation, notifications, and analytics.
The AI strategy focuses on proactive outbound intelligence, multi-agent orchestration, and a customer intelligence layer.
AI deployment is no-code and requires no specialized AI expertise.
The platform is built on six years of communication infrastructure.
It features a visual workflow builder for managing AI agents, handoffs, human escalation, and brand controls.
The platform has surpassed 2 billion messages sent in the last 12 months.
Clients include NoBroker, Larsen & Toubro, Deloitte, TransMedics, and Sploot.
The core business is moving toward profitability.

Develop AI agents for clients in wellness, beauty, healthcare, financial services, hospitality, and food services.
Scale AI deployments and move pilot customers to full production.
Expand enterprise GTM with sales, solutions engineering, and customer success infrastructure.
Establish vertical leadership in healthcare and ecommerce.

Product: Developer-focused platform with real-time chat, voice, video, AI agents, moderation, notifications, and analytics SDKs and APIs
Customers: Early-stage startups and enterprise companies integrating real-time communication features into their applications
How it makes money: B2B2C platform-as-a-service (PaaS) offering communication infrastructure with AI agent capabilities
What sets it apart: Production-grade communication infrastructure with AI agents enabling proactive outbound intelligence and multi-agent orchestration